Thao Thach
Auckland
Summary
Experienced and results-driven professional with four years of combined expertise in reception, customer service, and retail. Possesses strong interpersonal and communication skills, adept at fostering collaboration among team members and customers to achieve shared goals and drive success.
Overview
3
3
years of professional experience
Work History
Warehouse Assistant
Hallenstein Brothers
02.2022 - 05.2023
- Collaborated with team members, demonstrating adaptability and a strong work ethic.
- Guided comprehensive onboarding training for new team members, ensuring their proficiency in safety protocols and warehouse procedures.
- Promptly addressed customer inquiries regarding order status, delivering exceptional service and effectively resolving any issues encountered.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Receptionist
Flutter N Co
09.2021 - 02.2022
- Collaborated with colleagues to address customer queries efficiently, fostering a team-oriented approach to problem-solving.
- Organized, maintained and updated information in computer databases.
- Engaged in regular communication with clients to confirm appointments and provide necessary updates or reminders.
- Adhered to strict confidentiality protocols when handling client and company information.
Customer Service Cashier
The Warehouse Group
02.2020 - 02.2022
- Employed diverse software applications for processing customer orders efficiently.
- Demonstrated poise in managing high-pressure situations, maintaining composure amid busy periods or challenging interactions.
- Maintained precise records of customer transactions to facilitate reporting requirements.
- Strictly followed company guidelines on loss prevention measures while fulfilling cashier responsibilities.
Education
Advanced Diploma - Human Resources
International Career Institute
02.2024
Skills
- Microsoft Office
- Data inputting
- Organization skills
- Time Management
- Problem-Solving
- Team Collaboration
Timeline
Warehouse Assistant
Hallenstein Brothers
02.2022 - 05.2023
Receptionist
Flutter N Co
09.2021 - 02.2022
Customer Service Cashier
The Warehouse Group
02.2020 - 02.2022
Advanced Diploma - Human Resources
International Career Institute
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