Tharina Janse van Rensburg
60a Wellington Street, Pukekohe,Auckland
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Department Manager
McDonald's
03.2019 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Motivated associates to consistently deliver effective selling behaviours through coaching and recognition.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Led a team to consistently achieve or exceed performance targets.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
Education
Albany Senior High School
Albany, NZ2018
Skills
- Customer Service
- Staff Management
- Problem-Solving
- Motivational Leadership
- First aid trained
- Professional and Courteous
- Communication
- Staff Training
- Teamwork
- Working under pressure
- Organised
- Positive
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
References
Adrua Vuniwaga - Restaurant manager
0211631348
Clive Naidoo -Restaurant Manager
021713412
Timeline
Department Manager
McDonald's
03.2019 - Current
Albany Senior High School
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