Tharuni Ridma Jayamanne
Wennappuwa,Wennappuwa
Summary
At Iresha Pharmaceuticals (Pvt) Ltd., I excelled as a Pharmacy Assistant, leveraging my expertise in medication storage and customer relationship management to enhance service delivery. Demonstrated leadership in inventory control and customer care, significantly improving efficiency and satisfaction. Skilled in both technical and interpersonal aspects, I consistently prioritized patient needs and accuracy.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Iresha Pharmaceuticals (Pvt) Ltd.
Wennappuwa
01.2018 - Current
- Six years of experience providing exceptional customer service, while managing inventory, and ensuring accuracy.
- Managed inventory levels of medications and supplies.
- Ledger balancing and cash drawer maintenance.
- Leadership, communication skills, problem-solving abilities, attention to detail, and solid customer care expertise.
- Answering all incoming telephone calls in a professional manner.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers upon arrival at the pharmacy counter.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Answered customer questions about prescribed and OTC medications.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Some College (No Degree) - English Language And Literature
St.John Paul Institute of Higher Education
Wennappuwa09-2024
Certificate in Pharmacy Practice - Health Care Management
Lanka Hospitals Academy
Colombo01-2023
G.C.E. Advanced Level Examination - ECONOMICS, ACCOUNTING, BUSINESS STUDIES, GENERAL ENGLISH, GENERAL KNOWLEDGE
Holy Family Convent
Wennappuwa01.2020
G.C.E. Ordinary Level Examination - CATHOLICISM, SINHALA LANGUAGE & LITT., MATHEMATICS, HISTORY, INFORMATION & COMMUNICATION TECHNOLOGY, DANCING (ORIENTAL), SCIENCE, ENGLISH LANGUAGE, BUSINESS & ACCT STUDIES
Holy Family Convent
Marawila01.2017
Skills
- Medication storage
- Preparing bulk medications
- Ordering and stocking medications
- Verifying orders
- Processing payments
- Order documentation
- Labeling prescriptions
- Receiving incoming supplies
- Updating computer database
- Customer relationship management
- Data entry
- Answering customer questions
- Operating register
- Patient counseling
- Safety protocol adherence
- Drug formulary knowledge
- Resolving customer issues
- Computer savvy
- Labeling and counting
- Hospitality and accommodation
- POS system operation
- Medication therapy support
- Prescription verification
- Drug classification
Extracurricular Activities
Leader, Western Band, Holy Family Convent Marawila, 2015 Goal Shooter, Net Ball Team, Holy Family Convent Marawila, 2013
Disclaimer
I solemnly state that the above information furnished by me is true and accurate to the best of my knowledge.
References
Mr. Ranitha Matharaarachchi, Lecturer, Faculty of Engineering, University of Peradeniya, Sri Lanka, +94 77 772 2662
Personal Information
- Date of Birth: 07/26/01
- Gender: male
- Marital Status: Single
Timeline
Pharmacy Assistant
Iresha Pharmaceuticals (Pvt) Ltd.
01.2018 - Current
Some College (No Degree) - English Language And Literature
St.John Paul Institute of Higher Education
Certificate in Pharmacy Practice - Health Care Management
Lanka Hospitals Academy
G.C.E. Advanced Level Examination - ECONOMICS, ACCOUNTING, BUSINESS STUDIES, GENERAL ENGLISH, GENERAL KNOWLEDGE
Holy Family Convent
G.C.E. Ordinary Level Examination - CATHOLICISM, SINHALA LANGUAGE & LITT., MATHEMATICS, HISTORY, INFORMATION & COMMUNICATION TECHNOLOGY, DANCING (ORIENTAL), SCIENCE, ENGLISH LANGUAGE, BUSINESS & ACCT STUDIES
Holy Family Convent
Similar Profiles
Lucille BerradaLucille Berrada
Expérience Professionnelle À Lʼétranger at PVTExpérience Professionnelle À Lʼétranger at PVT
Balaji MajumdarBalaji Majumdar
Senior Territory Business Executive at J. B. Chemical & Pharmaceuticals Pvt Ltd (Novartis Healthcare Pvt Ltd)Senior Territory Business Executive at J. B. Chemical & Pharmaceuticals Pvt Ltd (Novartis Healthcare Pvt Ltd)
HARSH HIREN SHAHHARSH HIREN SHAH
Sales Force Excellence - Manager at MSD Pharmaceuticals Pvt Ltd. (Payroll of Manpowergroup services India Pvt Ltd)Sales Force Excellence - Manager at MSD Pharmaceuticals Pvt Ltd. (Payroll of Manpowergroup services India Pvt Ltd)
Dr. Dinesh Udana Devindra FernandoDr. Dinesh Udana Devindra Fernando
Senior Lecturer at Sabaragamuwa University of Sri LankaSenior Lecturer at Sabaragamuwa University of Sri Lanka
Nishamani kawindika subasingha MudiyanselageNishamani kawindika subasingha Mudiyanselage
Housemaid at own visa, part timeHousemaid at own visa, part time