Tharushi Madubashini
Sales And Floor Operations Specialist
C5 2/1, Sulohitha Pura, Temple Rd,Colombo
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2025
2025
years of professional experience
Work History
Floor Supervisor
Wijesooriya Optical
04.2023 - 09.2024
- Held team meetings to gain feedback, provide updates and set policies.
- Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Maintained accurate records pertaining to personnel matters such as attendance tracking or performance evaluation documentation.
Sales Executive
Chamathka Gem and Jewelers
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Education
G. C. E. O/L Examination -
Ananda Balika Vidyalaya
ColomboG. C. E. A/L Examination -
Co/Ananda Balika Vidyalaya
Skills
Sales funnel management
Staff management
Public speaking
Goals and performance
Decision-making
Sales planning
Relationship building
Customer service
Professional networking
Public speaking
Personal Information
- NIC Number: 200172803745
- Age: 23
- Date of Birth: 08/15/01
- Gender: Female
- Nationality: Sri Lankan
- Marital Status: Unmarried
- Religion: Buddhist
Otherqualifications
- School dance group leader
- Netball team member
- School media unit main organizer
References
- Thanuja Wijeratne, Operations Manager, Richard Pieris Distributors Ltd, No.310, Highlevel Road, Nawinna, Maharagama, 10280, 0777 382 528
- K.A.S.M.Dilhara, Industrial Development Board of Ceylon, No.615, Galle Road, Katubedda, Moratuwa, 10500, 0777 821 884
Timeline
Floor Supervisor
Wijesooriya Optical
04.2023 - 09.2024
Sales Executive
Chamathka Gem and Jewelers
G. C. E. O/L Examination -
Ananda Balika Vidyalaya
G. C. E. A/L Examination -
Co/Ananda Balika Vidyalaya
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