Summary
Overview
Work History
Education
Skills
Timeline
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Thea Partington

Thea Partington

Mangawhai

Summary

Kia Ora! I am a professional hospitality worker with strong background in front-of-house operations. Known for seamless team collaboration, ensuring high standards and achieving results. Adept at adapting to changing needs, providing exceptional customer service, and maintaining positive atmosphere. Skilled in communication, conflict resolution, and multitasking.

Overview

4
4
years of professional experience

Work History

Senior Wait Staff Member

Mangawhai Tavern
12.2020 - Current

I have worked here for 4 years with a 9 month travelling holiday in between.

What the Job Includes:

  • Prepared and served food and alcoholic beverages including wine, craft beer and custom gin cocktails to 200-400 patrons/per night
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • I explained dishes in detail, covering ingredients, flavors, and cooking methods
  • Memorized dozens of rotating gin cocktails, local beers, and wines to give quality recommendations to customers
  • Maintained a clean, organized, and well-stocked bar area by managing inventory and loading/unloading dishes
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Exhibited strong multitasking abilities by handling multiple tables simultaneously without compromising service quality or guest satisfaction.

Contacts:

Justin Howse (General Manager) Ph: +64 027 712 8841

Dan Gibbons (Manager) Ph: +64 021 023 22280

FOH Team Member

Jess Cooper
11.2023 - 01.2024

After travelling I decided to park up in Perth, Western Australia. Quickly got a job at "The Standard" a cocktail bar in the CBD.


What the Job Included:

  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
  • Developed strong relationships with clients, resulting in repeat business and positive referrals.

Contact:

Jessica Cooper (General Manager) ph: +61 431140460

Online Personal Shopper

Daneka Louise Scenini
01.2024 - 04.2024

I worked for Woolworth's as a personal shopper in Perth. I found this job really satisfying, rewarding and overall fun. I enjoyed this job but unfortunately had to leave after only a few months due to family emergency back home in NZ.

What the Job Included:

  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.

Contact:

Daneka Scenini (Manager) ph: +61 478822187

Education

High School Diploma -

Rodney College
Wellsford, NZ
11-2021

Skills

  • Rapid Problem Solver
  • Order Management
  • Food Safety Compliance
  • Guest Engagement
  • Strong Work Ethic
  • Problem solving
  • Exceptional Customer Service
  • Team collaboration
  • Alcohol service
  • Staff training
  • Cocktail preparation

Timeline

Online Personal Shopper

Daneka Louise Scenini
01.2024 - 04.2024

FOH Team Member

Jess Cooper
11.2023 - 01.2024

Senior Wait Staff Member

Mangawhai Tavern
12.2020 - Current

High School Diploma -

Rodney College
Thea Partington