Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Theerapat Somnam

Christchurch,Syndenham

Summary

Proactive and adaptable professional with experience at My Family Restaurant, adept in fostering team engagement and enhancing workflow efficiency. Excelled in high-pressure environments, demonstrating exceptional problem-solving and multitasking abilities. Achieved significant improvements in customer satisfaction and operational processes through innovative strategies and collaborative teamwork. Friendly and outgoing with passion for delivering exceptional customer service. Possesses strong communication skills and keen ability to learn quickly, ensuring efficient and effective service. Ready to contribute to positive dining experience by providing attentive and courteous service. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced with delivering exceptional customer service in fast-paced dining environment. Utilizes strong communication skills and attention to detail to enhance guest satisfaction. Knowledge of efficient multitasking and teamwork to ensure smooth operations. Offering excellent interpersonal skills and natural ability to connect with people, eager to learn and grow in fast-paced environment. Brings solid understanding of importance of customer satisfaction and ability to handle transactions accurately and efficiently. Ready to use and develop communication and multitasking skills in [Desired Position] role.

Overview

7
7
years of professional experience

Work History

Intern

Fiberglass Production Factory
02.2023 - 05.2023
  • Coordinated events and workshops for fostering team engagement and knowledge sharing.
  • Collaborated with departments to streamline processes and improve workflow.
  • Developed presentations for team meetings, enhancing communication and collaboration.
  • Conducted surveys and collected feedback for project evaluations and improvements.
  • Optimized production processes by identifying bottlenecks and implementing continuous improvement strategies.
  • Assisted in the reduction of manufacturing waste by conducting time and motion studies on assembly lines.

Waitress Trainee

My Family Restaurant
01.2016 - 12.2018
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Bachelor's Degree - Industrial Engineer

King Mongkut's University of Technology North Bang
Bangkok
03-2024

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving

Languages

English
Limited Working

Timeline

Intern

Fiberglass Production Factory
02.2023 - 05.2023

Waitress Trainee

My Family Restaurant
01.2016 - 12.2018

Bachelor's Degree - Industrial Engineer

King Mongkut's University of Technology North Bang
Theerapat Somnam