Thejaswi Nallabothu
Auckland,Mt. Roskill
Summary
Seeking to utilize good communication and interpersonal skills in a customer service role at MC Donald's. Dedicated to ensuring a positive and enjoyable dining experience for all the customers. Looking forward to gain work experience from the biggest fast food restaurant that provides great opportunity to interact with wide variety of people and to get New Zealand work experience.
Overview
5
5
years of professional experience
Work History
Process Specialist
Infosys BPM Ltd
12.2021 - 09.2023
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Client interactions for product awareness and sales purposes.
Articleship Trainee
Ravi And Guru Chartered Acccountants
09.2018 - 09.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Prepared project presentations and reports to assist senior staff.
Education
Bachelor of Commerce - Finance And Accounting
Sri Venkateswara University
Tirupati, Andhrapradesh, India05.2018
CA Inter - Accounts, Finance, Audit, Tax
Institute of Chartered Accountants of India
Chennai01.2018
Skills
- Problem Solving & Analytical Thinking
- Team Work & Leadership
- Process Analysis
- Report Analysis
- Schedule Coordination
Timeline
Process Specialist
Infosys BPM Ltd
12.2021 - 09.2023
Articleship Trainee
Ravi And Guru Chartered Acccountants
09.2018 - 09.2021
Bachelor of Commerce - Finance And Accounting
Sri Venkateswara University
CA Inter - Accounts, Finance, Audit, Tax
Institute of Chartered Accountants of India
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