THELMA DALY
Summary
I am a highly motivated, dedicated, loyal and responsible individual. I have been in many different working sectors and have vast experience in Administration and Customer Care. My aim has always been and still is to add value to my employer through commitment, loyalty, hard work and excellent service. I am willing to learn and will strive to better my knowledge and skills.
I am a team player but can work independently. I take pride in my administrative skills and prefer to see the opportunities and utilise my problem-solving skills to achieve a win-win for all stakeholders. It's in my nature to build and maintain relationships. I am a forward thinker and try to hit the ground running and enjoy identifying ways of making processes easier and more efficient for the team. I ‘m looking for a role in which I will be challenged, and where my abilities can help towards bettering the team I'm in.
Overview
2023
2023
years of professional experience
Work History
Human Resources Administration Assistant
Herti Meat & Pork Packers
- Company Overview: Enterprise Foods – Manufacturing Plants
- Enterprise Foods – Manufacturing Plants
National Director Assistant/HR Administrator/ National Conference Co-Ordinator
Tandem Ministries
05.2018 - 04.2022
- Assisting the National Director (ND) with all his meetings/diary/arrangements of events (National and South Pacific)
- Human Resources – contracts (new & transfers) updates of any new training/ personal info onto Staff files, Health & Safety meetings
- Tenure Awards (arrangements for gifts & engraving)
- Correspondence to staff on any new events/changes/updates as required
- Events – arrangements of all National & South Pacific events that was held by the National Director
- This includes Staff Conferences every 2 years, Women's Forum, Leaders Forum (May & October yearly), Staff Christmas Party, Morning tea for staff leaving or new senior staff joining
- Assisting the regional staff when asked to assist with their Conferences
- The conference coordinator has the responsibility of overseeing all aspects of the event and includes the planning with senior staff, seeing the event through and reporting back to the Exec team and the Board of Trustees afterwards
Service Desk Administrator
PAE
01.2017 - 12.2018
- The core responsibilities of this role involved the logging of Service Requests for the NZ Airforce, Army and Navy
- This entails communication with Internal and External stakeholders
- Authorisation of repairs and maintenance to Defence Estate and Infrastructure
- Correspondence and updates as and when required to Clients and to Defence
- Any other internal administration assigned when required
- Assisting 10 remote sites with registering Service Desk calls and management thereof
- Setup a training environment for the new Enterprise System
Accounts Payable Support
Tegel Foods Ltd
05.2016 - 07.2016
- This Position was originally only for 6 weeks; however it became a 3 month contract
- The core responsibilities of this role involved the administration and clearance of the Accounts Payable Database (Upgrade of system)
- This database needed to be updated, verified, and if needed corrected with regards to Creditors/Debtors details
- Keep all parties informed of progress
Curro Helderwyk private school
01.2013 - 11.2014
- Setting up reading groups where Mothers assisted students who needed help
- Parent representative on the PTA board
- Assisted with Eisteddfod practices (drama/poetry/monologues/dialogs/groups)
Head Office Office Manager– Regional and National
Dragonfly Investments and Portfolio Management
12.2012 - 11.2014
- The core responsibilities of this role was being the office Administrator (National) but was required to become Regional and National Manager, when the owner relocated to New Zealand early 2014
- We specialised in Sequestrations and Liquidations although the company also did some investments
Stay at Home Mom
01.2006 - 12.2012
Parkrand Primary School
01.2008 - 12.2012
- All aspects of running the Second hand clothing shop (5 years)
- Parent representative on the PTA board
- Assisted at all events arranged by the PTA or classes
- Was asked to be a representative on the panel of judges for the regional Poetry competition
Church Administrator/HR Manager
Trinity Community Church
08.2003 - 06.2006
- I supervised the staff regarding upholding of the grounds, gardens and cleaning thereof
- I was responsible for all the HR duties
- I also was responsible for all Creditors and Debtors and the month ends reconciliations as well as the petty cash, payment of salaries the salary deductions and other deductions
- All purchases and control of all consumable items required
- Administration of all documents received and sent
Project Management Administrator
RangeGate
08.2001 - 03.2002
- Company Overview: SAME COMPANY – INTERNAL TRANSFERS & COMPANY NAME CHANGE
- SAME COMPANY – INTERNAL TRANSFERS & COMPANY NAME CHANGE
Customer Care Coordinator
RangeGate
04.2001 - 07.2001
- Company Overview: SAME COMPANY – INTERNAL TRANSFERS & COMPANY NAME CHANGE
- SAME COMPANY – INTERNAL TRANSFERS & COMPANY NAME CHANGE
Customer Care Coordinator
Scantec (Pty) Ltd.
03.2000 - 03.2001
Secretary to the Managing Director
Hereaus Electro-Nite
04.1999 - 08.1999
PA/Secretary to the Director of Engineering
Enterprise Foods (Pty) Ltd.
10.1997 - 05.1999
- Company Overview: SAME COMPANY – INTERNAL TRANSFERS & COMPANY NAME CHANGE
- SAME COMPANY – INTERNAL TRANSFERS & COMPANY NAME CHANGE
PA/Secretary to the Town Clerk
Local Council (Municipality)
03.1996 - 09.1997
PA/ Secretary to the Director of Finance
Government- KwaZulu Natal
01.1994 - 02.1996
- Company Overview: INTER DEPARTMENTAL TRANSFER - POLICE TO FINANCE DEPARTMENT
- INTER DEPARTMENTAL TRANSFER - POLICE TO FINANCE DEPARTMENT
Senior Administration Clerk
Government- KwaZulu Natal
05.1992 - 01.1994
Secretary /Senior Assistant
O.T.K. (East Transvaal Corporation)
01.1991 - 01.1992
Education
High School Diploma -
Vryheid High School
South AfricaAdministration - Legal Secretary N5
Vryheid Technical College
South Africa11-1990
Certificate - Project Management
Damelin College
South Africa01-2001
Skills
- Office Administration
- Administrative Support
- Data Entry
- Word Processing
- Customer Relations
- Appointment Scheduling
- Confidentiality handling
- Records Management Systems
- Project Management
- Business Correspondence Writing
- Reception desk management
- Dedicated Team Player
References
Henry Blunden HR Manager and co-worker Tandem Ministry +64+64221011025
Natalie Watson co-worker PAE Davenport Naval Base +64220113931
Denise Nortje co-worker +64211618828
Ramona Combrink - co-worker +64211384380
Timeline
National Director Assistant/HR Administrator/ National Conference Co-Ordinator
Tandem Ministries
05.2018 - 04.2022
Service Desk Administrator
PAE
01.2017 - 12.2018
Accounts Payable Support
Tegel Foods Ltd
05.2016 - 07.2016
Curro Helderwyk private school
01.2013 - 11.2014
Head Office Office Manager– Regional and National
Dragonfly Investments and Portfolio Management
12.2012 - 11.2014
Parkrand Primary School
01.2008 - 12.2012
Stay at Home Mom
01.2006 - 12.2012
Church Administrator/HR Manager
Trinity Community Church
08.2003 - 06.2006
Project Management Administrator
RangeGate
08.2001 - 03.2002
Customer Care Coordinator
RangeGate
04.2001 - 07.2001
Customer Care Coordinator
Scantec (Pty) Ltd.
03.2000 - 03.2001
Secretary to the Managing Director
Hereaus Electro-Nite
04.1999 - 08.1999
PA/Secretary to the Director of Engineering
Enterprise Foods (Pty) Ltd.
10.1997 - 05.1999
PA/Secretary to the Town Clerk
Local Council (Municipality)
03.1996 - 09.1997
PA/ Secretary to the Director of Finance
Government- KwaZulu Natal
01.1994 - 02.1996
Senior Administration Clerk
Government- KwaZulu Natal
05.1992 - 01.1994
Secretary /Senior Assistant
O.T.K. (East Transvaal Corporation)
01.1991 - 01.1992
Human Resources Administration Assistant
Herti Meat & Pork Packers
High School Diploma -
Vryheid High School
Administration - Legal Secretary N5
Vryheid Technical College
Certificate - Project Management
Damelin College
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