Theresa Cleal

Check and remove dated stock daily, as appropriate, checking packaging quality also.

Fill stores with new stock and rotate according to expiry dates, to maximise sales potential instore.

Maintain relationships with store key staff, to provide a consistent service, and provide a basis to acquire future promotional space instore when needed.

Monitor stock and provide feedback to our distribution partners to increase and decrease lines as required.

Provide support to other team members and my Team Leader, with the ability to answer questions when our Team Leader is unavailable.

Provide support to the Team Leader with activities such as store relays, staff training, and distribution of POS to other team members.

Recently awarded Merchandiser of the Year 2023 in New Zealand, and recognised as a Values Leader, receiving the Values Award for Trust.

• Interacted with customers by phone, email, or in-person to provide information.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

• Provided sales and customer service assistance.
• Responded to telephone and in-person requests for information on products and in-home Tupperware parties
• Followed up with existing customers to provide additional information on products purchased.
• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
• Maintained organized, presentable merchandise to drive continuous sales.
• Stayed knowledgeable on latest product innovations and technological advancements through continuous training,
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.