Theresa Emani

C&F Fashion Logistics Ltd

Mt Wellington, Auckland

01.2019 - 05.2024

Ensured compliance with all safety regulations in the workplace.
Participated in regular meetings with senior leadership to provide updates on team progress.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Created training materials and conducted group trainings on new processes or procedures.
Maintained a positive work environment that promoted collaboration between team members.
Oversaw quality control to identify inconsistencies and malfunctions.
Established clear expectations for employees, providing guidance when needed.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Reviewed completed work to verify consistency, quality, and conformance.
Assessed market trends and competitor strategies to inform team direction and focus.
Facilitated team meetings to discuss targets, strategies, and address any issues.
Delegated daily tasks to team members to optimize group productivity.
Assisted in other departments (VAS: Valued Added Services), Bisley, when required.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Maintained open lines of communication with senior management, reporting team progress and challenges.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.