Summary
Overview
Work History
Education
Skills
Timeline
Generic
THERESA IPUTAU

THERESA IPUTAU

GREENVALLEY,GREENVALLEY

Summary

A results-driven administrative professional with extensive experience in managing complex office environments and enhancing operational efficiency. Known for strong team collaboration and reliability, adapting seamlessly to changing needs. Proficient in resource management and strategic planning. Experienced with coordinating and optimizing administrative functions to support business operations. Utilizes effective communication and organizational skills to enhance workflow and productivity. Knowledge of implementing process improvements and managing cross-functional teams. Accomplished Senior Administrator enthusiastic about supporting the needs of departments, offices and leadership with abilities in streamlining processes and managing clerical tasks. Key strengths include relationship building, communication and organization of plans, people, and materials. Ready to apply 10 years of experience to challenging new role with room for advancement.

Overview

27
27
years of professional experience

Work History

Senior Administrator

Pacific Connect Pty Ltd
Sydney, NSW
01.2015 - 12.2018
  • Customer Service
  • Answering incoming/outgoing calls
  • Customer enquiries
  • Creating Manifests,
  • Sending invoices
  • Payment system (Myob Essentials)
  • Checking schedules
  • Managed the quality and accuracy of documents, and coordinated movements between different personnel and departments.

Backoffice Banking Officer

Westpac Banking Corporation
01.2006 - 01.2010
  • Processing Telegraphic Transfer Transferring of payments between local banks Obtaining Exchange rate and conversion Confirming of overseas transfer Swift messaging to local and overseas banks Phone enquiries.
  • Obtaining Exchange Rates
  • Confirming Fraudulent Payments
  • Processing Telegraphic Transfer payments Locally and Internationally

Travel Insurance Consultant

Southern Cross Travel Insurance Pty Ltd
01.2002 - 01.2004
  • both face to face and on the phone Arranging Travel Insurance Taking payment over the phone through payment system Assesing Medical Assements over the phone and via Medical Assesors Sending documents via post.

Senior Medical Receptionist

01.1997 - 01.1999
  • Customer Service both on the phone, and face to face, Answering enquiries, Taking outpatients and inpatients appointments, Recording Laboratory results, Assisting in house visits, Filing, Scanning, Emailing, Entering patients results into the computer systems, assisting nurses with patients, speaking to register at the hospitals, assisting with emergencies phone calls, Greeting customers, and sales reps face to face and over the phone.
  • Phone enquiries both over the phones/face to face Typing/data entry Arranging outpatients/inpatients appointments Obtaining results over the phone Triaging to Emergencies.

East Tamaki Medical Centre
01.1992 - 01.1996

Education

McAuley High School 5th form, 6th Form Certificates Manukau Polytechnic Office Administration Data Entry New Zealand School of Travel and Tourism Travel and Tourism and Hospitality -

McAuley High School
Otahuhu, AUK

Skills

  • Conversion
  • Customer Service
  • Data Entry
  • Filing
  • Insurance
  • Messaging
  • Exchange
  • MYOB
  • Office Administration
  • Speaking
  • Recording
  • Sales
  • Scanning
  • Swift
  • Phones
  • Phone
  • Arranging Travel
  • Typing
  • Verbal and written communication
  • Decision-making
  • Office administration

Timeline

Senior Administrator

Pacific Connect Pty Ltd
01.2015 - 12.2018

Backoffice Banking Officer

Westpac Banking Corporation
01.2006 - 01.2010

Travel Insurance Consultant

Southern Cross Travel Insurance Pty Ltd
01.2002 - 01.2004

Senior Medical Receptionist

01.1997 - 01.1999

East Tamaki Medical Centre
01.1992 - 01.1996

McAuley High School 5th form, 6th Form Certificates Manukau Polytechnic Office Administration Data Entry New Zealand School of Travel and Tourism Travel and Tourism and Hospitality -

McAuley High School
THERESA IPUTAU