Thilina Panagoda
Queenstown,New Zealand
Summary
Experienced technician skilled in diagnosing issues using equipment such as multimeters and oscilloscopes, demonstrating a thorough approach to troubleshooting and repairs. Managed quality control processes and emphasized customer satisfaction through effective problem resolution and equipment servicing. Maintained technical proficiency through continuous training, ensuring up-to-date knowledge on relevant technologies and methodologies. Demonstrated strong organizational skills in managing inventory and conducting safety inspections, contributing to operational efficiency.
Overview
17
17
years of professional experience
Work History
Technician
VTNZ
Frankton, Queenstown
04.2023 - Current
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Managed quality control and maintained high level of customer satisfaction.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Screw
Domino's pizza
City Central, Christchurch
08.2021 - 10.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Ensured that the correct order was delivered to the customer.
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
Warehouse Volunteer
ST John shop
Papanui, Christchurch
10.2022 - 04.2023
- Restocked packaging items and tracked boxes, tape and fill materials from inventory.
- Assisted in loading and unloading trucks with donated goods.
- Provided customer service to donors who visited the warehouse facility.
- Conducted daily safety inspections of the warehouse area.
- Inspected donated items for damage or defects before storing them away.
- Packed boxes and stock using organizational guidelines.
Automotive Technician/ Acting Team Leader
KBL Automotive
Christchurch, New Zealand
08.2019 - 12.2020
- Inspected and repaired program systems and components.
- Organized, analyzed and prepared technical data reports.
- Installed and maintained control systems and other technical components to complete equipment installations.
- Completed logs and job reports for completed and pending service calls at shift end.
- Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
Automatic Technician
Armstrong Prestige
Christchurch, New Zealand
05.2018 - 11.2018
- Installed and maintained control systems and other technical components to complete equipment installations.
- Inspected and repaired program systems and components.
- Organized, analyzed and prepared technical data reports.
- Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
- Tested components, assemblies and systems to diagnose problems.
Automotive Technician
Jeff Gray BMW
Christchurch, New Zealand
03.2014 - 04.2018
- Company Overview: Sole agents for BMW, MINI in Christchurch New Zealand.
- Worked as an Automotive Technician in Christchurch BMW & MiNi Sole agent in Christchurch New Zealand From.
- Maintained repair status in spreadsheets used in production department quality review meetings.
- Monitored and logged all parts and devices used on each service call.
- Worked from layout and work order, created programs and set up machines to produce required parts.
- Set up, configured and monitored safety equipment for use by technical personnel.
- Performed diagnostics, troubleshooting and evaluations on ISTA/P.
- Tested components, assemblies and systems to diagnose problems.
- Sole agents for BMW, MINI in Christchurch New Zealand.
Automobile Technician
Arabian Gulf Mechanical Centre Co LLC
Dubai, UAE
05.2013 - 05.2014
- Company Overview: Sole agents for BMW, MINI, Rolls-Royce in UAE Dubai.
- Worked as an Automotive Technician in BMW & MiNi Sole agent.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.
- Led safety meetings and maintained safe practices throughout shop.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Sole agents for BMW, MINI, Rolls-Royce in UAE Dubai.
Team Leader
Porsche Center Sri Lankas
Colombo, Sri Lanka
08.2012 - 02.2013
- Delegated daily tasks to team members to optimize group productivity.
- Inspected stock to identify imperfections, assign grades and determine issues with production.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
Automobile Technician
Ali & Sons Co LLC
Abu Dhabi, UAE
11.2009 - 09.2012
- Company Overview: Sole agents for Porsche, Audi, Volkswagen & Skoda Abu Dhabi.
- Sole agents for Porsche, Audi, Volkswagen & Skoda Abu Dhabi.
Automotive Technician
Volvo Center Sri Lanka
Colombo, Sri Lanka
11.2008 - 12.2009
- Company Overview: In Swedish Trading Co. Ltd Sole agents for VOLVO in Sri Lanka.
- Learned and followed correct safety procedures for all areas.
- Performed wiring tests and removed faulty components.
- Read and understood diagrams, manuals and schematics.
- Diagnosed issues through visual inspection and by using testing devices such as ammeters, voltmeters, and oscilloscopes.
- In Swedish Trading Co. Ltd Sole agents for VOLVO in Sri Lanka.
Education
National Apprenticeship Course - Automotive Engineering
NAITA
Sri LankaAdvanced 3 Years Automobile Course -
Ceylon German Technical Training Institute
Service Training - Cayenne E 2 Hybrid Training
Porsche Middle East
Service Training - Basic Vehicle Electrics
Porsche Middle East
Service Training - Porsche Roof Training
Porsche Traning School
DubaiHybride Technology And High Voltage Safety -
Porsche Traning School
DubaiService Training - Body systems Training About Heating Ventilation & Air Conditioning System, Car A/C System And Heating System
Porsche Traning Centre
PPN. - Training Porsche Advance Electronics Training
Porsche Partner Network
Service Training - Diesel Technology
Auckland
AucklandBMW Training - BMW& MINI Chassis Systems
Auckland
AucklandService Training - BMW & MINI Information And Communications
Sydney
Sydney, AustraliaSkills
- Pre-delivery Inspection Service
- Periodical Maintenance
- Trouble Shooting
- Diagnosis
- Heating Ventilation & Air Conditioning
- Repairs
- Mechanical estimation
- Wheel Alignment
- Wheel balancing
- Quality & Timeliness
- Cost saving efforts
- Behavior
- Attitude
- Team spirit
- Automotive
- Computer Knowledge
- Electronics
- Team Leader
- Power point
- Network
- Technician
- Equipment maintenance
- Customer service
- Safety compliance
- Quality assurance
- Problem solving
Driving License
DQ222504 (CLASS1, CLASS2, Class4L), 2035422
Personal Information
- Date of Birth: 11/21/87
- Gender: Male
- Nationality: New Zealand
- Marital Status: Single
Hobbies and Interests
- Social Work
- Volunteer worker for Red Cross New Zealand 2017-2018
- Charity supporter for Blind Foundation New Zealand since 2016
- Charity supporter for WWF-New Zealand since 2016
- Charity supporter for St John New Zealand since 2019
Additional Information - Softwares And Equipment Used
- Diagnosing Tester VAS 5052, 5052A, 5051B
- A/C diagnosing tool-VAS 6381A
- Wheel Balancing Machine-Hunter
- Suspension Diagnosing tool-VAS 5000
- Tire replacing Machine-VAS6279
- Battery tester VAS 6161
Timeline
Technician
VTNZ
04.2023 - Current
Warehouse Volunteer
ST John shop
10.2022 - 04.2023
Screw
Domino's pizza
08.2021 - 10.2023
Automotive Technician/ Acting Team Leader
KBL Automotive
08.2019 - 12.2020
Automatic Technician
Armstrong Prestige
05.2018 - 11.2018
Automotive Technician
Jeff Gray BMW
03.2014 - 04.2018
Automobile Technician
Arabian Gulf Mechanical Centre Co LLC
05.2013 - 05.2014
Team Leader
Porsche Center Sri Lankas
08.2012 - 02.2013
Automobile Technician
Ali & Sons Co LLC
11.2009 - 09.2012
Automotive Technician
Volvo Center Sri Lanka
11.2008 - 12.2009
National Apprenticeship Course - Automotive Engineering
NAITA
Advanced 3 Years Automobile Course -
Ceylon German Technical Training Institute
Service Training - Cayenne E 2 Hybrid Training
Porsche Middle East
Service Training - Basic Vehicle Electrics
Porsche Middle East
Service Training - Porsche Roof Training
Porsche Traning School
Hybride Technology And High Voltage Safety -
Porsche Traning School
Service Training - Body systems Training About Heating Ventilation & Air Conditioning System, Car A/C System And Heating System
Porsche Traning Centre
PPN. - Training Porsche Advance Electronics Training
Porsche Partner Network
Service Training - Diesel Technology
Auckland
BMW Training - BMW& MINI Chassis Systems
Auckland
Service Training - BMW & MINI Information And Communications
Sydney
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