THILINI JAYASUNDARA
Upper Hutt,New Zealand
Summary
Hardworking Finance Administrator well-versed in handling accounts payable and receivable while supporting payroll operations, reporting requirements and account audits. Meticulous and systematic with top-notch multitasking and communication strengths. Analytical problem-solver and organized planner looking for a growth-oriented position.
Overview
21
21
years of professional experience
Work History
Administrator (Business Support & Marketing)
Yes for Success
Wellington
04.2025 - Current
- Welcome clients with empathy and professionalism, ensuring they feel supported and understood throughout their journey toward employment.
- Maintain accurate digital records by entering and updating client data in the CRM system, supporting compliance, reporting, and programme improvement.
- Coordinate appointments with career advisors and volunteer stylists, manage schedules and ensure timely follow-ups with clients via phone, email, and in person.
- Respond to inquiries across multiple channels, resolving issues and providing clear, accurate information on services, entitlements and next steps.
Customer Service Crew Member
McDonald’s
Taradale
09.2023 - 01.2025
- Delivered fast, friendly, and accurate service to an average of 200+ customers per shift across counter and drive-thru operations.
- Resolved customer queries and complaints professionally with problem-solving skills, achieving a 95% positive feedback rate in internal satisfaction surveys.
- Operated POS and EFTPOS systems, accurately handling in daily transactions with minimal discrepancies during shift close-outs.
Sole Administrator
Public Health Services Division, Ministry of Health
01.2022 - 04.2023
- Acted as the first point of contact for staff and external stakeholders, responding to inquiries with empathy and professionalism while ensuring timely and accurate resolution.
- Issued payments invoices for training-related expenses, including dietary requirements, accommodation, and resource personnel, ensuring timely processing and adherence to budget guidelines.
- Procured equipment and supplies for office and health staff, supporting operational needs and maintaining cost-effective purchasing practices.
- Assisted in budget tracking for training programs and coordinated with vendors and trainers to ensure smooth delivery of materials and services.
- Maintained detailed records and databases, managed payroll and leave tracking and supported cross-functional operations to ensure compliance and reporting accuracy.
Finance Administrator (Accounts Payable/ Receivable)
Finance Division, Ministry of Health
04.2011 - 01.2022
- Processed and reconciled daily and monthly financial transactions, identify discrepancies and ensure all financial transactions are recorded accurately in the accounting system.
- Process supplier invoices, ensure timely and accurate payments, match purchase orders with invoices and maintain clear records to support financial compliance.
- Generate and send customer invoices, track outstanding balances, follow up on overdue payments, and reconcile accounts receivables to ensure cash flow accuracy.
- Assist in processing payroll, including overtime, allowances and leave balances, while maintaining accurate employee financial records and responding to payroll-related queries.
- Improved invoice tracking and documentation workflows, reducing processing delays and enhancing the accuracy of financial reporting systems.
Accounts Assistant
Dharmapala & Company (Tax Consultancy)
04.2004 - 09.2009
- Prepared and filed individual and business tax returns in line with national regulations.
- Assisted clients with documentation for audits and tax assessments.
- Maintained accurate ledger records and resolved account discrepancies.
- Supported client enquiries and explained payment obligations clearly and professionally.
- Entered financial data into internal systems with a high level of accuracy.
Education
Level 4 Certificate - NZ Business (Accounting Support Service)
Open Polytechnic
New Zealand06.2025
Master of Applied Management - Merit
Eastern Institute of Technology
New Zealand04.2025
Master of Business Administration -
University of Northampton
United Kingdom07.2021
Skills
- Accounts Payable & Receivable
- Invoice Processing
- Billing and Charge Auditing
- Bank Reconciliation
- Xero / MYOB
- MS Excel
- Time Management
- Data Entry & Accuracy
- Strong Communication
- Confidentiality and Integrity
References
Available upon request.
Timeline
Administrator (Business Support & Marketing)
Yes for Success
04.2025 - Current
Customer Service Crew Member
McDonald’s
09.2023 - 01.2025
Sole Administrator
Public Health Services Division, Ministry of Health
01.2022 - 04.2023
Finance Administrator (Accounts Payable/ Receivable)
Finance Division, Ministry of Health
04.2011 - 01.2022
Accounts Assistant
Dharmapala & Company (Tax Consultancy)
04.2004 - 09.2009
Level 4 Certificate - NZ Business (Accounting Support Service)
Open Polytechnic
Master of Applied Management - Merit
Eastern Institute of Technology
Master of Business Administration -
University of Northampton
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