Thisum Vithanawasam
Wanaka,New Zealand
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Responsible career opportunity to my training and skills, while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Room Attendant
Club Wyndham Wanaka
Wanaka, New Zealand
04.2023 - Current
- Bed making
- Public area cleaning
- Room cleaning according to hotel standards
- Detail cleaning
- Restocking and organizing the closets and storage areas
- Reporting lost and found items
- Time Managing
- Handling Resort Refurbishment (HSK & Maintenance) Work
Front Office Trainee
Cinnamon Grand Colombo
Colombo, Sri Lanka
10.2022 - 03.2023
- Greet all guests and assist them with check-in and check-out, Manage guest bookings and reservations, Create reservations, Respond to all guest questions and requests, Handle guest complaints, Assist with administrative and clerical tasks as needed, Familiar with SAP and AVAYA systems
Trainee Customer service agent
Hilton Colombo Residencies
Colombo, Sri Lanka
11.2021 - 01.2022
- Answer internal calls and external calls, Direct calls to guest rooms, staff or departments through the switchboard, Place outgoing calls, Receive guest messages and deliver, Logs all wake up call requests and provide wake up call service, Provide information about hotel services to guest, Work with On Q property management System
Food & Beverage Trainee
Cinnamon Grand Colombo
Colombo, Sri Lanka
08.2019 - 10.2019
- Successfully completed the internship in banquet operation
Education
BSc.Tourism & Hospitality Management - Tourism and Travel Management
Girne American University
Cyprus 04.2023
Advanced Diploma of Hospitality Management - Hospitality Management
William Angliss Institiute@SLIIT
Sri Lanka09.2021
G.C.E Ordinary Level -
Asoka Vidyalaya Colombo 10
Certificate in English Language -
British Way English Academy
Skills
- Communication Skills: confident, articulate, and possession
- Professional speaking abilities
- Personal attributes: Flexibility and honesty working
- Analytical skills: critical communication creativity
- Excellent communication skills: excellent writing and verbal
- Interpersonal skills: demonstrate the client needs in a productive manner
- Teamwork
- Safety Awareness
Passport No
N9702686
Personal Information
- Age: 21
- Nationality: Sri Lankan
References
- Maria Salzar - Director Of Maria Salzar Accommodation Consultant - Brisbane, Queensland Austrailia / Email - maria.fsf91@gmail.com, Phone - (+61) 430 976 882
- Mr. Kasun Abenayake, Manager Industry Engagements/Lecturer, William Angliss Institute @SLIIT, Malabe/ Mobile - (+94)778761312 , Email - kasun@cahm.lk
Certification
- Appreciation Certificate for Delivering 3 Rooms OOO Status During Overbooked Weekend During the Resort Refurbishment
- Advanced Certificate in MS Excel
NZ Driving Licence
ED198617
Timeline
Room Attendant
Club Wyndham Wanaka
04.2023 - Current
Front Office Trainee
Cinnamon Grand Colombo
10.2022 - 03.2023
Trainee Customer service agent
Hilton Colombo Residencies
11.2021 - 01.2022
Food & Beverage Trainee
Cinnamon Grand Colombo
08.2019 - 10.2019
BSc.Tourism & Hospitality Management - Tourism and Travel Management
Girne American University
Advanced Diploma of Hospitality Management - Hospitality Management
William Angliss Institiute@SLIIT
G.C.E Ordinary Level -
Asoka Vidyalaya Colombo 10
Certificate in English Language -
British Way English Academy
Similar Profiles
Andre WalkerAndre Walker
Pool Attendant at Club Wyndham AtlantaPool Attendant at Club Wyndham Atlanta
RONEL B. TAGARORONEL B. TAGARO
Maintenance Officer at Club Wyndham Coffs HarbourMaintenance Officer at Club Wyndham Coffs Harbour
Chad MazurekChad Mazurek
Front Line Sales Manager at Club WyndhamFront Line Sales Manager at Club Wyndham