Thiyagarajan Ramasamy

Assisted with invoice processing, vendor payments, and daily sales
reconciliation.
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Supported inventory and stock valuation reports in collaboration with the
head chef and operations team.
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Maintained financial records and reconciled cash and card transactions using
POS systems.
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Coordinated with external accountant for GST filing and payroll inputs;
ensured accuracy in staff records and time logs.

Maintained inventory levels, supported order dispatch, and assisted with
front-line customer service.
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Demonstrated flexibility and punctuality while supporting operations in a
high-pressure food service environment.

• Maintained productive, efficient approach to all tasks.

• Managed a portfolio of 400+ customers, strengthening relationships through cross-selling and service excellence
• Supervised daily operations while ensuring compliance and efficient service delivery
• Collaborated with internal teams to resolve escalations and meet customer needs
• Generated business by acquiring new customers and retaining existing accounts
• Set and achieved sales targets, contributing to overall business growth

• Managed customer transactions and cash operations with high accuracy
• Led campaigns to acquire new customers, driving portfolio growth
• Monitored KYC compliance and updated customer risk profiles
• Resolved escalations quickly to ensure customer satisfaction
• Collaborated with cross-functional teams to meet service expectations

• Processed account openings and handled retail and corporate banking transactions
• Managed cash transactions and served SME clients effectively
• Explored new revenue streams while maintaining stable income from existing clients
• Resolved customer issues promptly to ensure high satisfaction levels
• Promoted bank products, contributing to revenue growth and customer retention