Summary
Overview
Work History
Education
Skills
Timeline
Tool/ Systems Used
Generic

THOMAS CARVALHO

Auckland,AUK

Summary

Resourceful and innovative Professional with the ability to translate strategies into results. Excellent communication and interpersonal skills, guided by a strong sense of integrity.

Overview

15
15
years of professional experience

Work History

Retail Store Rollout Lead

Foodstuffs North Island
11.2024 - Current
  • Drive teams/stakeholders to steer new store opening Programme in the right direction
  • Develop essential tools to enhance and ensure clear communication and alignment with internal and external stakeholders.
  • Drive continuous improvement by proactively identifying opportunities to refine processes for large scale retail projects.
  • Coach / engage with stakeholders using expertise and knowledge on supported processes to improve overall performance and efficiency

Programme Specialist

Foodstuffs North Island
07.2022 - 10.2024


  • Build and maintain task list for the new store programme and keep it relevant and fit for purpose.
  • Identify opportunities to improve or enhance program initiatives and operations.
  • Help with reporting and compliance for the in-house project planner.
  • Ensure all supported processes and initiatives have been mapped in accordance with sustainability and continuity of the process.


Data & Insights Business Partner

Whakaata Maori
05.2019 - 07.2022
  • Develop daily, weekly and monthly measurements systems across on and off line platforms to tell the story or audience consumption and content performance
  • Integrate and synthesize research information from multiple sources, delivering value-added insights and recommended actions
  • Communicate and translate complex findings and statistics into easily understood insights for all stakeholders
  • Inspire and have credibility to assist in strategic and tactical decision making across Māori television

HR Administrator

Whakaata Maori
08.2018 - 05.2019
  • Co-ordinate recruitment process according to policies
  • Preparation of employment agreements and appointment letters for potential new employees
  • Maintain records and report on recruitment, training, health and safety, and maintain databases, spreadsheets and relevant documentation as required
  • To assist with the design and delivery of a generic Induction programme for new staff and contractors
  • Admin for Appraisals ( PIIQ- Cornerstone),Maintain reports and help moderate

HR Manager

WNS Global Services
02.2010 - 07.2017
  • Leading mentoring and developing team on tactical recruiting practices, special projects and direct hiring practices
  • Drive all improvement projects for the site and improve overall efficiency and candidate experience
  • Generating weekly and monthly reports on interviews conducted, open position, turnovers, new hires and monthly recruits /resignations
  • Partnered and coached field managers on recruitment and selection best practices
  • Conducted diagnostic with global senior management team to understand talent need and develop a search and recruitment strategy

Education

Post Graduate Diploma - International Business

NMIT
07.2018

Skills

  • Stakeholder Management
  • Process Improvements
  • Data Analysis
  • Competitor Analysis
  • Statistical Reporting
  • Program Management
  • Data Visualization

Timeline

Retail Store Rollout Lead

Foodstuffs North Island
11.2024 - Current

Programme Specialist

Foodstuffs North Island
07.2022 - 10.2024

Data & Insights Business Partner

Whakaata Maori
05.2019 - 07.2022

HR Administrator

Whakaata Maori
08.2018 - 05.2019

HR Manager

WNS Global Services
02.2010 - 07.2017

Post Graduate Diploma - International Business

NMIT

Tool/ Systems Used


  • Power BI
  • MS Office
  • Nielsen TAM
  • TV MAP - Television Media Analysis Program
  • Google Analytics - Universal
  • Falcon - Social Media Marketing Tool


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