Thomas Culling
Office Administrator
39 Glenbervie Terrace,Thorndon
Summary
Highly motivated professional with solid background in retail environments and specialty experience in grocery management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
4
4
years of professional experience
Work History
Office Administrator
New World Wellington City
Wellington
05.2024 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Updated reports, managed accounts, and generated reports for company database.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed payroll and benefits administration to ensure accuracy and compliance with
company policies.
Grocery Manager
New World Wellington City
Wellington
03.2023 - 05.2024
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Cultivated strong relationships with key suppliers, negotiating favorable terms for bulk purchases or exclusive promotions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Grocery Supervisor
New World
Wellington City, Wellington
05.2021 - Current
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Performed key tasks to promote inviting grocery store appearance.
- Implemented daily operating procedures to keep store clean, adequately stocked and well organised for customers.
- Managed team of 8-15 staff
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Submitted reports to senior management and working alongside owner/operator to aid in business decision-making and planning.
Brand Ambassador
Brandspanking
Wellington, Wellington
11.2020 - Current
- Represented established brands such as Dyson and Nespresso in store marketing events and retail activation.
- Increased client brand awareness through event marketing, demonstrations, sales and brand promotion, engaging with up to 50+ customers on busy retail days and public holidays.
- Communicated product information with confidence and educated consumers about client brands.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Education
Bachelor of Arts - Psychology And Sociology
Victoria University of Wellington
Wellington, NZ10.2022
High School Diploma -
Tauranga Boys' College
Tauranga, NZ2019
Skills
- Customer Service
- Supplier Relations
- Managing Operations and Efficiency
- Store layout optimization
- Financial Reporting
- Office Administration
- Account Reconciliation
Certification
- New Zealand Full Drivers License
- (F) Endorsement Forklift Operator License
Affiliations
Victoria University Alumni as Mentors programme
Hobbies
Music/ music production.
Health and Fitness: Gym, Running, Social Football
Cooking; passion for finding new recipes, trying different foods
Travel
Referees
Brent Doile
Store Manager, New World Wellington City
Linda Sugijarta
Assistant Store Manager, New World Wellington City
Contact details for my referees can be supplied on request
Timeline
Office Administrator
New World Wellington City
05.2024 - Current
Grocery Manager
New World Wellington City
03.2023 - 05.2024
Grocery Supervisor
New World
05.2021 - Current
Brand Ambassador
Brandspanking
11.2020 - Current
Bachelor of Arts - Psychology And Sociology
Victoria University of Wellington
High School Diploma -
Tauranga Boys' College
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