Thomas Gudgeon
Queenstown
Summary
- Experienced in customer service, hospitality, drink preparation, and minor office administration tasks.
- Detail-oriented and organized, with a quick learning ability. Strong interpersonal and communication skills, both independently and as part of a team.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Tank Juice
Queenstown, NZ
09.2024 - Current
- Managed high-volume service operations, efficiently processing over 100 customer orders daily in a fast-paced juice and salad bar.
- Oversaw daily store operations, ensuring excellent customer service, effective inventory management, and adherence to budgets and financial goals.
- Trained new employees in all areas and operations of the store.
Keyholder
Cosmic Corner
Queenstown, NZ
10.2023 - Current
- Performed keyholder duties such as opening/closing the store, handling cash and safety deposits, and general housekeeping.
- Provided customer service, retail sales, and answering phone inquiries, in a busy environment.
- Organized and tidied up visual merchandise stands in store to a high standard of display.
Bartender
Seek Nightclub
Queenstown, NZ
06.2024 - 10.2024
- Managed long customer lines while maintaining fast service.
- Handled intoxicated customers professionally and followed venue policies.
- Worked in a high-energy nightlife environment with loud music and large crowds.
- Maintained a clean and organized bar area during busy club nights.
FOH
The Assembly Gastropub
Queenstown, NZ
11.2023 - 09.2024
- Served as FOH allrounder; greeted patrons, waited on tables, and provided bar service to enhance guest experience.
- Executed daily cleaning tasks to uphold cleanliness standards and restocked items for the bar and waiter stations, ensuring readiness for busy service periods.
Education
Bachelor of Science - Speech and Language Pathology
University of Canterbury
Christchurch, NZ03-2026
Skills
- Attention to detail
- Team collaboration
- Communication skills
- Adaptability to environments
- Hands-on learner
Working Rights
- New Zealand Citizen
Timeline
Assistant Store Manager
Tank Juice
09.2024 - Current
Bartender
Seek Nightclub
06.2024 - 10.2024
FOH
The Assembly Gastropub
11.2023 - 09.2024
Keyholder
Cosmic Corner
10.2023 - Current
Bachelor of Science - Speech and Language Pathology
University of Canterbury