Thomas Hillier
Auckland,AUK
Summary
Ambitious and detail-oriented financial services professional actively working towards a Level 5 Certificate in Financial Services (Residential Property Lending) to gain a strong foothold in the industry. Backed by hands-on experience in property advisory and the management of my own property, as well as a managed funds portfolio, I bring practical insights and a results-driven approach. My passion for property and investments drives a creative desire to work toward innovative solutions, ensuring clients achieve their financial and property ownership goals.
Overview
1
1
year of professional experience
Work History
Assistant Club Manager
CityFitness
Ormiston, Auckland
12.2023 - 01.2025
- At the young age of 22, I became Assistant Club Manager after quickly advancing from a part-time receptionist to management within six months, demonstrating my professionalism and self-starter attitude. Addressed member concerns and provided high-quality customer service, contributing to a positive gym environment.
- Assisted with day-to-day operations and management of one of New Zealand’s largest gyms, catering to close to 7,000 members.
- Played a key role in achieving peak membership of 7,100 members during tenure by ensuring member satisfaction and staff performance.
- Maintained cleanliness and organization throughout the gym to ensure a safe and welcoming environment for members.
- Oversaw staff performance and scheduling to maintain high operational standards, and staff accountability.
- Addressed member concerns and provided high-quality customer service, contributing to a positive gym environment.
Property Advisor
Duval
Manukau, Auckland
08.2023 - 12.2023
- Contacted leads to assess their financial position and identify potential pathways to property ownership.
- Scheduled and conducted meetings to educate clients on financial strategies and the steps to purchasing their first property.
- Provided tailored advice and support to help clients overcome barriers to entering the property market.
- Operated under a contract, delivering results within a short-term engagement period.
- Participated in sales training sessions with the company’s top salesman, enhancing sales techniques and client engagement skills.
- Received cold call training to effectively connect with potential leads and manage client communications.
- Acquired in-depth knowledge, which was essential for providing relevant advice to clients.
- Completed job-specific training on the company’s developments and sales processes to ensure accurate and effective client guidance.
Education
Level 5 Certificate - Financial Services (Rental Property Lending)
OpenPolytechnic
AucklandSkills
- Portfolio management
- Alternative investments
- Asset management
- Relationship building
- Improving client satisfaction
- Client Investment Consultation
References
References available upon request.
Timeline
Assistant Club Manager
CityFitness
12.2023 - 01.2025
Property Advisor
Duval
08.2023 - 12.2023
Level 5 Certificate - Financial Services (Rental Property Lending)
OpenPolytechnic
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