Tiaan Van Emmenis

Highly accomplished and results-driven Service Manager previously, with extensive experience leading high-performing teams and driving service department excellence.

Successfully transformed a dealership’s service division from 6th to 1st place in performance rankings within just 12 months—an achievement sustained throughout my tenure through strong leadership, strategic process improvements, and a relentless focus on quality and efficiency.

Recognised for exceptional conflict resolution skills, operational oversight, and the ability to deliver measurable outcomes under pressure. Adept at optimising workflows, increasing customer satisfaction, and driving revenue through improved service performance and staff accountability. Known for building cohesive, motivated teams and creating a culture where excellence is the standard.

Combines strong technical understanding with excellent people skills, earning respect from both frontline staff and senior leadership. Leads with a hands-on, approachable style while maintaining clear authority and professional standards. Committed to continuous improvement, team development, and maintaining the highest level of customer service in a competitive, fast-paced environment.

• Red Seal Diesel Mechanic Trade Certificate (2017) – SAQA, South Africa
• National Senior Certificate (Grade 12) – Bloemfontein, SA
• Forklift Endorsement
• Class 1 Driver’s Licence with F Endorsement
• Professional Development: Volkswagen AG Training, Scania Online Training, Volvo Academy, TR Group Technician Training