Tia Cudby
Christchurch,Upper Ricarton
Summary
I am 22 years old and have recently moved to Christchurch and am looking for a casual to part-time job to help support myself during my studies. I am a very reliable and responsible person and have great people skills. I am very friendly and easy to get along with so would hopefully get along with staff nicely. I have alot of experience in bartending as well as waitressing where i take pride in my customer service. I do enjoy working, so would love to work in an upbeat environment. I do also love working in a fast-paced/busy environment where i could meet new people and am moving. I am very patient, bubbly and am always smiling. I would love the opportunity to potentially be able to meet and talk about potential employment.
if you have any questions, don't hesitate to get in contact. Thank you very much for taking the time to look over my CV, and enjoy the rest of your day :)
Overview
5
5
years of professional experience
Work History
FOH Staff Member
Panhead Custom Ales
03.2021 - 11.2023
- Developed and maintained positive relationships with other staff members who are now some of my best friends.
- Provided exceptional customer service, resulting in regular customers, was often complimented on my hospitality. also created and maintained positive relationships with customers.
- Maintained a clean and organized dining area, contributing to an appealing atmosphere for customers.
- Assisted with inventory management, ordering supplies as well as restocking.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining top standards.
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
- When closing, I would ensure every job was completed to the best standards, including mopping, cleaning and restock.
- When opening, i would ensure everything was in the correct place and set up.
- Panhead has very busy happy hours, so i have gained alot of experience in how to handle and work calmly through peak rush hours.
- I have the experience to become a duty manager, however, i did not pursue this in Wellington as I was moving to Christchurch and it was apart of the contract to stay.
- I have learnt and memorised how to make certain cocktails, enjoy making cocktails and have even created my own cocktails which were made as specials.
Waitress Trainer and Staff Member
DaxX
09.2018 - 11.2020
- DaxX was my highschool job where i worked as a waitress for two years however has since closed indefinitely.
- Here I developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Maximized revenue potential by effectively suggesting daily specials or promotions to customers based on their preferences or dietary restrictions.
- Delivered personalized attention to each trainee''s learning style during training sessions to optimize comprehension of material.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Geography Teacher Education
Victoria University of Wellington
Wellington, NZ12.2024
Skills
- Order Taking
- Phone Etiquette
- Professional Appearance
- Reservation Management
- Up-selling techniques
- Partial Wine Knowledge
- Beer Knowledge
- Stock management
- Seating arrangements
- Bar snacks Cooking
- Menu Memorization
- Training and mentoring
Additional Information
References:
Matt McLaughlin - Panhead Bar Owner: 021 246 3660
Bronwyn Wilton - DaxX owner: 021 266 2650
Character reference:
Sarah Szalardi - Coworker at Panhead: 029 627 3379
Tabitha Coddington - Flat mate: 022 623 5384
Timeline
FOH Staff Member
Panhead Custom Ales
03.2021 - 11.2023
Waitress Trainer and Staff Member
DaxX
09.2018 - 11.2020
Bachelor of Arts - Geography Teacher Education
Victoria University of Wellington
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