Tiaki Obrien

Tiaki Obrien

08.2017 - Current

Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
Reduced employee turnover rate by fostering a supportive work environment and providing ongoing training opportunities.
Achieved budget targets by monitoring expenses closely and making necessary adjustments throughout the year.
Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
Collaborated with other department supervisors to achieve overall store goals and objectives.
Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
Promoted sales growth by creating eye-catching merchandise displays and implementing promotional strategies.
Implemented loss prevention strategies to reduce shrinkage levels within the department consistently over time.
Developed strong relationships with vendors to ensure timely product delivery and improve stock availability.