Tian Tian
Aucklan,Mt.Roskill
Summary
A dedicated professional with a strong background in recruitment support, project management, and process improvement. Demonstrates exceptional patience and diplomacy, ensuring effective travel arrangements planning and meeting facilitation. Adept at task prioritisation, consistently delivering high-quality results. Committed to leveraging skills for continuous career growth and organisational success.
Overview
18
18
years of professional experience
24
24
years of post-secondary education
1
1
Certification
Work History
Administrative assistant
Tourism New Zealand
Shanghai, China
10.2013 - 03.2024
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Ensured travel arrangements for General Manger including booking flights and accommodations.
- Organized client meetings for General Manager, prepared agendas.
- Facilitated internal communication.
- Assisted with budget preparations enabling effective financial planning.
- Maintained stock levels to avoid shortages in office supplies.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Managed front desk duties to ensure smooth operation of reception area.
- Documented financial transactions in Oracle and classified each with correct code.
Airline cabin crew
Emirates Airlines
Dubai , UAE
08.2010 - 08.2013
- Ensured safety regulations compliance for passenger security.
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
English teacher
New Oriental School
Shanghai, China
07.2006 - 05.2010
- Attended professional development workshops to stay updated on educational trends.
- Provided guidance and support to struggling students, leading to significant improvements in their grades.
- Conducted regular assessments of pupil's work, providing constructive feedback for improvement.
- Enhanced literacy skills by implementing innovative teaching methods.
- Collaborated with other teachers on curriculum development, ensuring consistency across year groups.
Education
Bachelor of Arts - English
Northwest A&F University
Yangling,China 09.2002 - 07.2026
Skills
- Recruitment support capability
- Project management skill
- Process improvement awareness
- Patience and diplomacy
- Travel arrangements planning
- Meeting facilitation
- Task prioritisation
Certification
Google Project Management Certificate
Timeline
Administrative assistant
Tourism New Zealand
10.2013 - 03.2024
Airline cabin crew
Emirates Airlines
08.2010 - 08.2013
English teacher
New Oriental School
07.2006 - 05.2010
Bachelor of Arts - English
Northwest A&F University
09.2002 - 07.2026
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