Summary
Overview
Work History
Education
Skills
References
Timeline
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Tiana Sweet

Feilding

Summary

Dynamic retail professional with a proven track record at Bunnings Warehouse, recognized for exceptional customer service and effective problem-solving. Skilled in POS operations and team collaboration, I excel in enhancing customer satisfaction and optimizing inventory management. Committed to maintaining high standards and fostering a positive shopping experience.

Overview

3
3
years of professional experience

Work History

Retail Sales Assistant

Bunnings Warehouse
Palmerston North
12.2023 - Current
  • Performed register operations efficiently.
  • Resolved customer complaints quickly, achieving high satisfaction levels.
  • Earned recognition for exemplary customer service from Bunnings leadership.
  • Replenished and tidied shelves.
  • Ensured a friendly greeting for each visitor.
  • Processed large quantities of inventory while adhering to safety guidelines.
  • Handled inbound customer inquiries via phone.
  • Carried large and heavy packages.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Organised storage areas for efficient product retrieval.

Bulb Nursery Team Member

NZ Bulbs
Feilding
10.2021 - 12.2023
  • Collaborated effectively to accomplish tasks.
  • Organized factory supplies through regular restocking.
  • Executed tasks involving substantial physical lifting.
  • Processed high volume of online orders daily.
  • Maintained productivity with the daily packaging of a substantial number of bulbs.
  • Cut flowers and maintained their freshness through proper handling.
  • Executed bulb planting process.
  • Instructed and guided new team members in job responsibilities.

Education

Level 4 Certificate in Business - Administration And Technology

UCOL
Palmerston North, NZ
11-2024

High School Diploma -

Feilding High School
Feilding, NZ
11-2022

Skills

  • Proficient in Microsoft Office
  • Accurate Data Entry
  • Strong Organisational Skills
  • Verbal and Written Communication Skills
  • Proficient in POS System Operation
  • Problem-Solving
  • Time Management
  • Customer Service
  • Team Collaboration
  • Visual Merchandising

References

  • Megan Maxted, Bunnings Manager, 022 321 9119
  • Paul Hoek, NZ Bulbs Boss, 021 460 079
  • Kim Butters, UCOL Lecturer, 027 711 0512

Timeline

Retail Sales Assistant

Bunnings Warehouse
12.2023 - Current

Bulb Nursery Team Member

NZ Bulbs
10.2021 - 12.2023

Level 4 Certificate in Business - Administration And Technology

UCOL

High School Diploma -

Feilding High School

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Tiana Sweet