Tiana Talata'ina
Miranda,WKO
Summary
Kia Ora and Talofa. I am a registered Occupational Therapist, and experienced Team Leader within ProCare Freshminds. I have experience working in both Primary Care and Secondary mental health services. I am passionate about supporting our workforce to provide the best opportunities for our whanau and communities to live healthy, well and meaningful lives. I'm committed to empowering staff to thrive in their professional growth. I am also passionate about promoting and advocating for health equity for minority populations (particularly amongst Māori and Pacific communities) within Tamaki Makaurau. I am hard working but also like to have fun in any given role. I am kind, caring, generous, confident in fostering and maintaining professional relationships with colleagues, whaiora, communities and other stakeholders. I embrace new challenges and look forward to my next endeavour.
Overview
17
17
years of professional experience
Work History
Team Leader (Hips & Healthcoaches)
Te Tumu Waiora, ProCare Freshminds
11.2021 - Current
- Line management for a dynamic team of 16-20 HIPS and Healthcoaches, providing 1:1 support and professional growth in their roles.
- Supporting Recruitment, Interviewing, HR processes, including performance management.
- Networking, liason, fostering and maintaining collaborative relationships with with ProCare Practices, and external stakeholders.
- Supporting implementation of Te Tumu Waiora Programme, onboarding and facilitating integration of new clinics across Tamaki Makaurau.
- Development of Team Leader role.
- Guiding staff through comprehensive orientation processes, clinic integration, HIP/HC training program.
- Fostering and maintaining relationships with the wider ProCare and Freshminds staff and leadership.
- Data Analysis (Tableau).
- Facilitating and supporting Professional Development for staff to enhance team performance and skill development.
- Organising of team Whakatau and Conference days.
- Advocating for and supporting Māori and Pacific workforce.
Health Improvement Practitioner
Te Tumu Waiora, ProCare Freshminds
06.2021 - 04.2022
- Providing brief behavioral health intervention and support for patients in a primary care GP setting.
- Establishing and developing relationships within GP practices, building trust.
- Supporting staff wellbeing in practice.
- Providing mental health and behavioral health education.
- Establishing pathways to support patient access to care.
- Facilitating and participating in peer reviews.
- Use of Practice Management Systems.
Senior Occupational Therapist
Maternal Mental Health, CMDHB
01.2015 - 06.2021
- Case Management
- OT assessment and intervention
- Group facilitation, development of improvement of cultural considerations within groups
- Liaison with community agencies, NGO’s, midwives, GP services, Oranga Tamariki
- Clinical Co-ordination cover and co-ordination support for the Franklin hub of maternal mental health
- Respite facility Co-ordination to support and facilitate external relationships with NGO providers
- In-service Co-ordination
- Referrals triage (Intake and Assessment)
- On call afterhours maternal advisory line
- Working in partnership with mental health services within the DHB
- Providing Perinatal service education to community and independent midwives within CMDHB.
Clinical Co-ordinator
Maternal & Infant Mental Health, CMDHB
08.2017 - 03.2018
- Responsible for managing day to day clinical co-ordination oversight and leadership of Maternal and Infant mental health teams (team of 20)
- Collaboration with Team and Service Managers and other Clinical Co-ordinators within Mental health services
- Provision of Ministry of Health reporting
- Liaison with community agencies
- Liaison and co-ordination with maternity services within CMDHB and the wider Auckland DHB’s
- Referrals triage (Intake and Assessment), influencing triage processes and systems at first point of contact with the service and developing collaborative relationships with other adult community mental health teams within Counties
- Providing in-services to adult mental health teams to support integration of shared care model
- Support of facilitation and integration of Infant and Maternal mental health teams.
Occupational Therapist
He Kaakano, Whirinaki, CAMHS, CMDHB
11.2012 - 12.2014
- Case Management
- OT assessment and intervention
- Liaison with community agencies, schools and Oranga Tamariki
- Engaging with and advocating for our most vulnerable tamariki and whanau
- Group facilitation
- Cultural assessment alongside Kaumatua and cultural advisors
- Empowering whanau to utilise their skills and resources.
Care Advisor
Geneva Health International
12.2011 - 08.2012
- ACC Report writing
- Liaison with Care Co-ordinators
- Engagement with whanau.
- Established rapport quickly with new clients through genuine empathy while maintaining professional boundaries.
- Advocated for patient rights, ensuring access to essential services and resources needed for their wellbeing.
- Conducted comprehensive assessments, identifying individual needs and resources for optimal care. Developing home care plans for ACC clients.
- Evaluated the effectiveness of care plans, making necessary adjustments to optimize patient outcomes.
Afterhours Consultant
Geneva Health International
01.2007 - 01.2009
- Filling shifts, vacancies and short term assignments for Registered nurses and Support workers across hospitals and rest homes in the Auckland area, often within a short time frame.
- Managed multiple deadlines across multiple clients to meet staffing needs.
- Gathered, organized and input information into digital database.
- Managing incoming and outgoing calls.
Education
Executive and Professional Development in Management Essentials -
University of Auckland Business School
11.2023
Leading Hybrid Teams -
NZ Coaching and Mentoring
01.2023
Supervision Skills for Health and Social Service Professionals -
NZ Coaching and Mentoring
01.2023
Health Improvement Practitioner Training -
Te Pou
06.2021
CMH Kaitiaki Ahurea II -
Te Rau Ora, CMDHB
03.2021
CMH Infant Mental Health Online Training -
University of Warwick, UK
05.2020
CMH Mental Health and Addictions Adverse Event Training -
CMDHB
01.2020
Te Taki Paeora Maori and Pacific Leadership Programme -
Ko Awatea, CMDHB
12.2017
Acceptance & Commitment Therapy Training -
NZ ACT Training Ltd
06.2016
Supervision Training -
Counties Manukau Health
01.2016
Bachelor of Health Science Occupational Therapy -
Auckland University of Technology
12.2011
Skills
- Self-Motivated
- Uses initiative and work autonomously
- Good, clear communication skills
- Competent clinical skills
- Networking
- Cultural Competence
- Sound knowledge of Māori and Pacific cultures
- Confident & professional
- Good self-reflection skills
- Flexible and adaptable
- Good sense of humour
- Teamwork and Collaboration
- Problem-Solving
- Team motivation
- People Management
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Conflict Resolution
- Complaint resolution
- Team Check-Ins
- Performance Evaluations
- Onboarding and Orientation
- Key Performance Indicators
- Meeting facilitation
- Data Analysis
Timeline
Team Leader (Hips & Healthcoaches)
Te Tumu Waiora, ProCare Freshminds
11.2021 - Current
Health Improvement Practitioner
Te Tumu Waiora, ProCare Freshminds
06.2021 - 04.2022
Clinical Co-ordinator
Maternal & Infant Mental Health, CMDHB
08.2017 - 03.2018
Senior Occupational Therapist
Maternal Mental Health, CMDHB
01.2015 - 06.2021
Occupational Therapist
He Kaakano, Whirinaki, CAMHS, CMDHB
11.2012 - 12.2014
Care Advisor
Geneva Health International
12.2011 - 08.2012
Afterhours Consultant
Geneva Health International
01.2007 - 01.2009
Executive and Professional Development in Management Essentials -
University of Auckland Business School
Leading Hybrid Teams -
NZ Coaching and Mentoring
Supervision Skills for Health and Social Service Professionals -
NZ Coaching and Mentoring
Health Improvement Practitioner Training -
Te Pou
CMH Kaitiaki Ahurea II -
Te Rau Ora, CMDHB
CMH Infant Mental Health Online Training -
University of Warwick, UK
CMH Mental Health and Addictions Adverse Event Training -
CMDHB
Te Taki Paeora Maori and Pacific Leadership Programme -
Ko Awatea, CMDHB
Acceptance & Commitment Therapy Training -
NZ ACT Training Ltd
Supervision Training -
Counties Manukau Health
Bachelor of Health Science Occupational Therapy -
Auckland University of Technology
Other Work Experience
- 2021-Current: Team Leader Te Tumu Waiora, ProCare Freshminds
- 2021 – Current: Senior Occupational Therapist Supervisor, ProCare Freshminds
- 2020-2021: Maternity Quality Safety Governance Group, CMDHB
- 2017-2018: Clinical Co-ordination Maternal and Infant Mental Health
- 2016-2021: Senior Occupational Therapist Supervisor, CMDHB
References
Upon Request
Other Work Experience
- 2021-Current: Team Leader Te Tumu Waiora, ProCare Freshminds
- 2021 – Current: Senior Occupational Therapist Supervisor, ProCare Freshminds
- 2020-2021: Maternity Quality Safety Governance Group, CMDHB
- 2017-2018: Clinical Co-ordination Maternal and Infant Mental Health
- 2016-2021: Senior Occupational Therapist Supervisor, CMDHB
References
Upon Request
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