Tiara-Jayd Hancy
Kawakawa,NTL
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. I am also a welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Bay Of Islands Bakeries
10.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilised POS system to handle customer cash and credit card transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Confident and positive attitude
Cleaner
Russell Orongo Bay Holiday Park
04.2022 - 05.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Provided assistance to other staff members with cleaning of difficult areas.
Education
No Degree - NCEA Level 1
Bay of Islands College
Kawakawa, NZ12.2023
Skills
- Cash Register Operation
- Sweeping and Mopping
- Adaptable and Flexible
- Customer Seating
- Basic Math Functions
- Wrapping and Boxing
- Customer Service and Assistance
- Telephone Management
- Restock Products
- Service Minded
- Process Transactions
- Customer Complaint Resolution
Languages
Maori
Native or Bilingual
Timeline
Customer Service Cashier
Bay Of Islands Bakeries
10.2022 - Current
Cleaner
Russell Orongo Bay Holiday Park
04.2022 - 05.2022
No Degree - NCEA Level 1
Bay of Islands College
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