Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tieneka Hape

Summary

Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Supervisor

Chemist Warehouse
04.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Guarding Services Administrator/Licensed Security Guard

HSM
09.2022 - 04.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Entered and maintained departmental records in company database.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.

Night Shift Team Leader/ Trainer

Kraft Heinz-Watties
01.2012 - 12.2020
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity and accuracy.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Promoted high standards through personal example to help each member understand expected behaviours and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Held daily team meetings to inform team members on company news and updates.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Operated multiple machines simultaneously to meet production requirements.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Machine Operator/Quality Control

Watties- Heinz Watties
12.1999 - 01.2012
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Kept detailed production records and identified hold-ups.

Education

Certificate of Approval (Full COA)

Ministry of Justice
2022

Occupational H & S( Workplace Safety)Level 3

NZQA
Hastings, NZ
2018

Certificate in Manufacturing

NZQA
Hastings, NZ
2015

Certificate Principles of Thermal Processing.

Massey University
Palmerston North, NZ
2006

7108 Conduct On Job Training For Adults

NZQA
Hastings, NZ
2002

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Inventory Control

Timeline

Supervisor

Chemist Warehouse
04.2023 - Current

Guarding Services Administrator/Licensed Security Guard

HSM
09.2022 - 04.2023

Night Shift Team Leader/ Trainer

Kraft Heinz-Watties
01.2012 - 12.2020

Machine Operator/Quality Control

Watties- Heinz Watties
12.1999 - 01.2012

Certificate of Approval (Full COA)

Ministry of Justice

Occupational H & S( Workplace Safety)Level 3

NZQA

Certificate in Manufacturing

NZQA

Certificate Principles of Thermal Processing.

Massey University

7108 Conduct On Job Training For Adults

NZQA

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Tieneka Hape