Tiffany Jordan Chamberlain
Christchurch,New Zealand
Summary
- I have hands-on experience mentoring youth and adults, managing groups, and supporting individuals through structured programs. Skilled in case management, relationship-building, and facilitating positive change, I combine strong organisational and problem-solving abilities with a commitment to upholding Te Tiriti Waitangi. I strive to create inclusive, respectful environments and deliver meaningful outcomes for clients in values-driven organisations.
Overview
8
8
years of professional experience
Work History
Healthcare Administration Assistant Support for a Senior Nurse Facilitator
Brisbane-based Hospital
Christchurch, New Zealand
01.2022 - 01.2025
Work Experience
Job Role: Healthcare Administration Assistant Support for a Senior Nurse Facilitator in a Brisbane-based Hospital | Casual | Christchurch (Remote)
2022-2025
Overview: This role involved administrative support to senior nursing staff at a Brisbane hospital.
Key Responsibilities
· Managed scheduling: liaising directly with the university placement coordinators and clinical facilitators (senior nursing staff).
· Supporting CF’s during feedback delivery with students and assisting with performance management.
· Prepared documentation (including learning contracts for safety breeches), data entry, and maintained confidential records.
Supported training and education sessions for clinical nurse facilitators.
· Quality assurance and compliance management, including managing mandatory competencies of clinical facilitators and students to ensure compliance and policy adherence.
Youth Mentor/ Learning & Pathways Advisor
YMCA Education
Invercargill, New Zealand
01.2017 - 01.2020
- In this role I provided one-to-one and group mentoring to young people aged 10 to 18.
- I also worked with adults up to 60, supporting their personal development, education pathways, and workplace readiness through structured, client-focused programs.
- Provided structured support to young people within organisational and safeguarding frameworks
- Maintained confidential records and case notes in line with policy
- Liaised with families, schools, and external services
- Managed challenging behaviours with professional boundaries
- Supported individual development plans and progress reviews
- I was recognised for strong rapport-building, professionalism, and positive client outcomes
Education
Graduate Diploma - Human Resource Management
Southern Institute of Technology
01.2025
Bachelor of Arts - Psychology, Sociology
University of Canterbury
01.2024
Certificate in Social Services Level 4 -
Southern Institute of Technology
01.2017
Skills
- Team leadership and mentoring
- Person-centred support and case management
- Conflict resolution and professional boundaries
- Scheduling, rostering, and calendar coordination
- Recruitment and onboarding support
- Stakeholder communication (families, staff, services)
- Documentation, record keeping, and compliance
- Microsoft Word, Outlook, Excel, and I am quick to learn any new digital systems
- Written and verbal communication
References
- Jennifer Shaw, Senior Nurse Facilitator at Royal Brisbane Hospital, +6448576940, Jene.shaw86@gmail.com
- Suzy Thomas, Alternative Education Student Support Tutor at YMCA Education Southland, 0272406801, Suzzy.st@gmail.com
Timeline
Healthcare Administration Assistant Support for a Senior Nurse Facilitator
Brisbane-based Hospital
01.2022 - 01.2025
Youth Mentor/ Learning & Pathways Advisor
YMCA Education
01.2017 - 01.2020
Graduate Diploma - Human Resource Management
Southern Institute of Technology
Bachelor of Arts - Psychology, Sociology
University of Canterbury
Certificate in Social Services Level 4 -
Southern Institute of Technology