Tiffany Erasmus

My role involves:

• Facilitated efficient communication between team members by relaying important information quickly during shift changeovers or peak hours of operation.
• Maintained a clean and organized cinema environment, promoting comfort and enjoyment for guests.
• Use of POS system to process sales, refunds and activate gift cards
• Maintained a clean and organized workspace for optimal productivity and safety in the prep area, ensuring compliance with health and safety regulations.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service during special events, nights, and weekends.
• Operated coffee machines to create different hot beverages cocktail drinks
• Prepared alcohol drink orders, learning the different recipes and accurately measuring and mixing them.
• Trained new employees, sharing knowledge and expertise of how to make all beverages and other food products sold as well as how to use POS system and clean the cinemas,

Skills gained:

• Developed multitasking skills, by bettering my ability to handle several different tasks at the same time and completing them simultaneously. Also enhancing my time management skills
• Improved problem solving skills by learning how to analyze and understand what is happening and developing an action plan with the team to better the outcome.
• Increased teamworking skills, by actively participating in shared tasks bettering our customer service and productivity.

Reference: Sammi (Manager)

Contact number: 0274685441

As a nightfill team member my role involved:

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Used POS system to process sales, returns, online orders, and gift card activations

As a 3IC my roles involved:

• All of the above as well as:
• Handing out the workload for the team and running the team for the night
• Helping the team with any problems they came across to ensure they could complete their workload
• Cashing up at the end of the night
• Locking up the store at the end of my shift
• Completing managerial tasks like :

- Coaching the team

- Filling in data entries

- Writing handover emails

- Conducting interviews

Skills gained:

• Contributed to team success by completing jobs quickly and accurately, Improving my time management skills
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Increased time management skills by learning how to prioritise tasks and achieve project deadlines
• Management skills:

- improved communication

- delegation skills

- quick problem solving

Reference: Bridget Mitchell (Manager)

Contact number : 027 884 1604

During this job my role involved:

• Preparing afternoon tea for residents
• Washing dishes
• Cleaning the kitchen and dining room areas
• Occasionally I would help the caregivers dish up the residents food

Skills gained:

• Effective time management in order to efficiently complete all tasks in a timely manner
• Working independently and collaboratively in a team environment.
• Food prep and safety knowledge

Reference:

Heather (Supervisor) or Brayden (Supervisor)

Contact number: 04902604