Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tiffany Radford

Ashburton,CAN

Summary

Dynamic supervisor with extensive experience in team leadership and training. Known for creating a positive work environment and effectively addressing customer needs, contributing to improved service standards and operational continuity. Results-driven Duty Manager with a proven track record in customer service and team collaboration. Expertise in resolving complaints and enhancing service quality to ensure high satisfaction levels.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Duty Manager, Online Picker, Checkout Supervisor

Woolworths
Ashburton, Ashburton
10.2014 - Current
  • Resolved customer complaints promptly, ensuring high service standards and satisfaction.
  • Trained and supported new team members to enhance performance and teamwork.
  • Supervised cash handling procedures, guaranteeing accuracy in all transactions.
  • Investigated customer issues efficiently, implementing solutions to enhance service quality.
  • Created a positive work environment, fostering employee engagement and exceptional customer service.
  • Identified and addressed customer needs swiftly to improve overall experience.
  • Handled employee concerns during general manager's absence, maintaining operational continuity.
  • Provided attentive service through various channels, addressing inquiries effectively.

Education

Ashburton College
Ashburton, NZ
10-2016

Skills

  • First Aid/CPR
  • Calm under pressure
  • Supervision and leadership
  • Cash handling
  • Time management
  • Effective communication

Certification

  • Liquor License
  • Forklift License

References

Brenda McKewen 

Woolworth's Duty Manager

021 460 322

Debbie Curline

Woolworth's

021 251 0459

Timeline

Duty Manager, Online Picker, Checkout Supervisor

Woolworths
10.2014 - Current

Ashburton College

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Tiffany Radford