Yasmin Nur
Mount Wellington,Auckland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Quoting Sales
AGB Stone
New Lynn, Auckland
03.2023 - 10.2024
- Demonstrated product knowledge to customers by providing information on the features of various hunting items.
- Provided excellent customer service by responding promptly to inquiries and addressing complaints in a timely manner.
- Conducted regular price comparisons with competing stores to remain competitively priced.
- Participated in monthly team meetings to discuss sales strategies and goals.
- Explained to customers benefits of certain types of equipment and apparel and discussed product features.
Sales Consultant
Lazboy
Manukau
01.2023 - 03.2023
- Identified areas of improvement within existing processes and procedures.
- Established long-term relationships with key contacts at client companies.
- Developed and maintained relationships with clients to increase sales revenue.
- Maintained accurate records of all sales activities in the CRM system.
- Ensured customer satisfaction by providing follow-up support after purchases.
Customer Service Officer
Inland Revenue
CBD, Christchurch
08.2022 - 12.2022
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone and email.
- Resolved customer issues in an efficient and timely manner.
- Reviewed discrepancies in data received and identified potential issues or errors.
- Coded information according to standard procedures prior to entering it into a computerized system.
- Processed confidential documents accurately according to established procedures.
- Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately.
- Performed data entry of client information from source documents within time limits.
- Maintained database by entering new and updated customer and account information.
Education
Diploma - Interior Design
Ara Institute of Canterbury
Christchurch 09-2017
Skills
- Product Demonstration
- Merchandise displays
- Upselling strategies
- Office Administration
- Quoting and estimating
- Sales quoting
Timeline
Quoting Sales
AGB Stone
03.2023 - 10.2024
Sales Consultant
Lazboy
01.2023 - 03.2023
Customer Service Officer
Inland Revenue
08.2022 - 12.2022
Diploma - Interior Design
Ara Institute of Canterbury