Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffinie Filkin

Whakatane,Bay Of Plenty

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat retail associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Industrious consultant offering 30+ years of industry experience ready to add value to any team. Well-versed in processing accurate sales transactions and providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Trade and Retail Sales Associate

Mastertrade Plumbing And Electrical
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Retail Sales Associate

Farmers Trading
08.2014 - Current

Retail/Trade Customer Service

Chesters Plumbing And Bathrooms
11.2007 - 03.2014

Previous experience with tradies and retail customers was utilised.

Maintenance of account sales for the tradesmen as well as retail customer service.

Education

None - General Studies

Collin County Junior College
McKinney, Texas

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Reliability and punctuality
  • Store Opening and Closing
  • Money Handling
  • Product Knowledge
  • Cash Register Operation
  • Relationship Building
  • Professional Appearance
  • Stocking and Receiving
  • Store maintenance
  • Retail Store Operations
  • Phone Etiquette
  • POS system operations
  • Conflict Resolution
  • Customer Needs Assessment
  • Transaction Processing
  • Sales expertise
  • POS System Operation
  • Policy and Procedure Adherence
  • Interpersonal and written communication
  • Stock replenishment
  • Display Setup
  • Product Recommendations
  • Independent judgement
  • Order Processing
  • Trend Awareness
  • Brand representation
  • Upselling strategies
  • Fitting room maintenance
  • Product Merchandising
  • Sales Goals Attainment
  • Merchandise Display
  • Sales trends
  • Suggestive Selling
  • Point of sale operation
  • Fashion sense
  • Product Promotions
  • Cross-selling techniques
  • Complaint Management
  • Loss Prevention
  • Product Demonstrations
  • Truck unloading
  • Display building
  • Dispute Mediation
  • Regulatory Compliance
  • Promotional Events
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Attention to Detail
  • Organization
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Excellent Written and Verbal Communication
  • Goal-Driven
  • Team Cooperation
  • Inventory and Stocking
  • Creative Thinking
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Store Organization
  • Building Customer Loyalty
  • Team Leadership
  • Sales floor organization
  • Decision-Making
  • Retail Merchandising
  • Merchandising and Display
  • Meeting Sales Goals
  • Sales and Promotions
  • Register Opening and Closing
  • Inventory Management
  • Exceeding Customer Expectations
  • Product and Service Sales
  • Merchandise Receiving and Handling
  • Basic Mathematics
  • Cash Drawer Management
  • Store Policies and Procedures
  • Order Management
  • Item Ticketing and Pricing
  • POS Software
  • Speech Clarity
  • Staff Support
  • Documentation And Reporting
  • Team Supervision
  • Payment Processing

Timeline

Retail Sales Associate

Farmers Trading
08.2014 - Current

Retail/Trade Customer Service

Chesters Plumbing And Bathrooms
11.2007 - 03.2014

Trade and Retail Sales Associate

Mastertrade Plumbing And Electrical

None - General Studies

Collin County Junior College
Tiffinie Filkin