I am a hard working and passionate recent graduate looking to secure a role in public sector administration in which I can apply my recently completed degree in Criminology.
Overview
6
6
years of professional experience
Work History
Cinema Duty Manager
Light House Cinema Cuba
03.2021 - Current
Delivered excellent customer service to all cinema guests
Trained employees in essential job functions.
Supervised and coordinated team to provide guidance and support and maximize performance.
Full responsibility as Duty Manager under the Sale and Supply of Alcohol Act 2012.
Handled customer complaints, resolved issues, and used discretion to best serve customer interests.
Fully trained and experienced Supreme Coffee Barista
NCEA Exam Supervisor
NZQA
11.2023 - 12.2023
Enhanced exam integrity by monitoring student activity during test sessions.
Streamlined the exam process for efficiency by implementing organized seating charts and exam materials distribution.
Collaborated with fellow Exam Supervisors to maintain a consistent testing experience.
Administered electronic exams using secure software platforms, safeguarding against potential technical glitches or unauthorized access attempts.
Conducted pre-exam briefings for students, outlining expectations and requirements for successful completion of tests.
Handled unforeseen situations during exams calmly and efficiently, such as addressing student questions or managing disruptive behaviour.
Office Admin Assistant
Area 51
01.2018 - 12.2020
Part-time admin assistant in Parent's retail business whilst a college student
Assisted with accounts payable, payroll, and other admin tasks, including using Xero.
Streamlined office processes by implementing efficient filing and organizational systems.
Education
Bachelor of Arts - Criminology & Film
Victoria University of Wellington
Wellington, NZ
12.2023
Scots College
Wellington, NZ
12.2020
Skills
Excellent written and verbal communication skills
Excellent analytical skills, including the ability to synthesize data and summarise key information
Customer service focused
Ability to work well within a team
Proficient in Microsoft Office Suite
Proficient in Xero
High level organisation skills and the ability to meet deadlines
Duty Manager's Certificate - Section 217 Sale & Supply of Alcohol Act 2012