Tilda Donson
Durie Hill ,Wanganui
Summary
Hello! My name is Tilda Donson, I'm a university student looking to gain more working experience. My previous job has given me lots of customer service experience, and helped me to aquire different skills that I can apply to any working environment. I would be a dedicated and hard working staff member always keen to learn new skills and help others.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Japanese Kitchen WA
Whanganui, Whanganui
03.2022 - 02.2024
- Provided friendly customer service to customers, ensuring they had an enjoyable experience.
- Greeted and welcomed customers, providing them with menus.
- Answered questions about menu items and made recommendations when asked.
- Helped other staff members as needed, such as refilling beverages or delivering food to tables.
- Balanced tasks accordingly and ensured orders were delivered on time.
- Communicated effectively with kitchen staff and other wait staff to keep things running smoothly.
- Maintained a clean and tidy appearance and workspace.
Wait Staff Member
The Blend Cafe
Whanganui, Whanganui
03.2022 - 02.2024
- Processed payments accurately using a cash register.
- Communicated with staff to make sure tasks were managed smoothly and efficiently.
- Maintained a positive atmosphere and resolved customer complaints in a professional manner.
- Performed opening and closing duties, such as restocking supplies and preparing areas for the day.
- Provided friendly service to daily customers and regular customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Kitchen Hand
Japanese Kitchen WA and Blend Cafe
Whanganui, Whanganui
03.2022 - 02.2024
- Cleaned dishes, pots, pans and utensils.
- Maintained a neat workstation throughout shift hours.
- Organized storage areas for efficient access to items when needed.
- Followed instructions of chefs and helped out when needed.
- Acquired new skills to support staff members and further improve customers' experiences.
- Familiar with busy and quiet periods, and made sure to always help out with tasks.
Education
High School Diploma -
Whanganui Girls College
Whanganui, NZ12-2023
Bachelor of Science - Environmental Studies And Ecology/biodiversity
Victoria University of Wellington
Wellington, NZSkills
- Friendly, and efficient customer service
- Problem-solving with a positive attitude
- Always looking to improve service skills
- Effective management of tasks
Timeline
Wait Staff Member
Japanese Kitchen WA
03.2022 - 02.2024
Wait Staff Member
The Blend Cafe
03.2022 - 02.2024
Kitchen Hand
Japanese Kitchen WA and Blend Cafe
03.2022 - 02.2024
High School Diploma -
Whanganui Girls College
Bachelor of Science - Environmental Studies And Ecology/biodiversity
Victoria University of Wellington
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