Tim Did-Dell
Nelson,NSN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing sales, systems and arranging merchandise.
Maintains high-level customer satisfaction by establishing immediate rapport and meeting customer requests, needs and solving problems.
Overview
25
25
years of professional experience
Work History
Volunteer
Beggs Nelson
08.2024 - Current
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Greeting each customer warmly upon entry, fostering a friendly shopping experience from the start.
- Maintaining Beggs Music Drum department
Retail Assistant
Restore Nelson
08.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items.
- Cleaning, displaying and pricing donated items.
- Assisted customers with prompt and polite support in-person and via telephone.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Yard Manager/Car groomer
Espresso Car Wash
08.2019 - 01.2024
- Day to day running of yard
- Customer bookings, online/phone bookings and in-store
- Evaluate quality of groom required
- Up-selling of car grooms
- Detailing vehicles to high standard of service
- Leadership/teamwork
- Time management & prioritisation
- Accurate data entry & record keeping
- End of day cash reconciling
Inwards and Outwards Goods
Holer Diamond Tools
01.2019 - 08.2019
- Picked and packed customer orders
- Organised freight collections
- Receiving inward goods
- Product packaging
- Folk lift operation
- Kept Warehouse clean and tidy
- Time management & prioritisation
- Accurate data entry & record keeping
- Team work
Appliance Consultant/Department Supervisor
Smiths City
11.1999 - 12.2018
- Sales target
- Promotion of a range of products
- Data entry, answered phone, set up direct debits for hire purchases
- Product and promotional displays
- Stock management
- Up-selling
- Time management & prioritisation
- Team leadership
- Maintained tidy department
- Product knowledge
Education
National Certificate Retail -
ITO
Willbank House
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Waimea College
1998
Skills
- Customer Relations
- Retail Sales Customer Service
- Closing Sales
- POS Systems Expertise
- Yard Operations Management
- Team Mentoring
- Daily Logs
- Stock Organisation
- Customer Inquiries
- Safety Management
Motorsport Photographer, Drummer, E-Bike riding, Walks with my Wife and my Dog
Photography for Kartsport Nelson for 5 years.
Drummer for 30 years, former drummer for Nelson Band City of Light. 2018 We filmed our own Music Video "Renew" (YouTube).
In my spare time I love to get out on my E-Bike, or go for a nice walk with my Wife Julie and our dog Bruno.
Additional Information
Referees:
Patrick (Rick) Best
Former Franchise Owner Espresso Car Wash Richmond
402B Waimea Road
Stoke
Mobile 0212099151
Character Reference:
Tim Babbage
Business owner
Beggs Music Nelson
264-268 Hardy Street
Nelson
Mobile 0274532114
Timeline
Volunteer
Beggs Nelson
08.2024 - Current
Retail Assistant
Restore Nelson
08.2024 - Current
Yard Manager/Car groomer
Espresso Car Wash
08.2019 - 01.2024
Inwards and Outwards Goods
Holer Diamond Tools
01.2019 - 08.2019
Appliance Consultant/Department Supervisor
Smiths City
11.1999 - 12.2018
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Waimea College
National Certificate Retail -
ITO
Willbank House
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