Tim Did-Dell
Nelson,NSN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing sales, systems and arranging merchandise.
Maintains high-level customer satisfaction by establishing immediate rapport and meeting customer requests, needs and solving problems.
Overview
25
25
years of professional experience
Work History
Volunteer
Beggs Nelson
264 Hardy Street Nelson
08.2024 - Current
- Improved overall store appearance through regular cleaning tasks and maintenance activities.
- Greeting each customer warmly upon entry, fostering a friendly shopping experience from the start.
- Maintaining Beggs Music Drum department
Retail Assistant
Restore Nelson
166b Tahunanui Drive, Tāhunanui, Nelson 7011
08.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Helped customers complete purchases, locate items.
- Cleaning, displaying and pricing donated items.
- Assisted customers with prompt and polite support in-person and via telephone.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Yard Manager/Car groomer
Espresso Car Wash
Richmond
08.2019 - 01.2024
- Day to day running of yard
- Customer bookings, online/phone bookings and in-store
- Evaluate quality of groom required
- Up-selling of car grooms
- Detailing vehicles to high standard of service
- Leadership/teamwork
- Time management & prioritisation
- Accurate data entry & record keeping
- End of day cash reconciling
Inwards and Outwards Goods
Holer Diamond Tools
Richmond
01.2019 - 08.2019
- Picked and packed customer orders
- Organised freight collections
- Receiving inward goods
- Product packaging
- Folk lift operation
- Kept Warehouse clean and tidy
- Time management & prioritisation
- Accurate data entry & record keeping
- Team work
Appliance Consultant/Department Supervisor
Smiths City
Richmond
11.1999 - 12.2018
- Sales target
- Promotion of a range of products
- Data entry, answered phone, set up direct debits for hire purchases
- Product and promotional displays
- Stock management
- Up-selling
- Time management & prioritisation
- Team leadership
- Maintained tidy department
- Product knowledge
Education
National Certificate Retail -
ITO
Willbank House
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Waimea College
1998
Skills
- Customer Relations
- Retail Sales Customer Service
- Closing Sales
- POS Systems Expertise
- Yard Operations Management
- Team Mentoring
- Daily Logs
- Stock Organisation
- Customer Inquiries
- Safety Management
Motorsport Photographer, Drummer, E-Bike riding, Walks with my Wife and my Dog
Photography for Kartsport Nelson for 5 years.
Drummer for 30 years, former drummer for Nelson Band City of Light. 2018 We filmed our own Music Video "Renew" (YouTube).
In my spare time I love to get out on my E-Bike, or go for a nice walk with my Wife Julie and our dog Bruno.
Additional Information
Referees:
Patrick (Rick) Best
Former Franchise Owner Espresso Car Wash Richmond
402B Waimea Road
Stoke
Mobile 0212099151
Character Reference:
Tim Babbage
Business owner
Beggs Music Nelson
264-268 Hardy Street
Nelson
Mobile 0274532114
Timeline
Volunteer
Beggs Nelson
08.2024 - Current
Retail Assistant
Restore Nelson
08.2024 - Current
Yard Manager/Car groomer
Espresso Car Wash
08.2019 - 01.2024
Inwards and Outwards Goods
Holer Diamond Tools
01.2019 - 08.2019
Appliance Consultant/Department Supervisor
Smiths City
11.1999 - 12.2018
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Waimea College
National Certificate Retail -
ITO
Willbank House