Tim James
Christchurch,CAN
Summary
Accomplished Business Development Manager with a proven track record at Woolworths NZ, adept in client relationship building and strategic business planning. Leveraged team leadership and negotiation skills to significantly enhance client base and foster robust business growth. Specializes in crafting customized solutions that drive repeat business and sustainable partnerships, demonstrating a keen ability to exceed performance goals.
Overview
32
32
years of professional experience
Work History
Business Development Manager NZ
Antap International
03.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
Business Development Manager
Woolworths NZ
07.2020 - 02.2023
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
Category Manager
Woolworths Supermarket
06.2006 - 07.2020
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
- Managed a diverse portfolio of products, ensuring optimal mix between high-margin items and cost-effective options for customers.
- Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
- Reduced inventory costs through effective vendor negotiations and optimizing product assortments.
- Collaborated with cross-functional teams to develop promotional campaigns that effectively increased category awareness and sales growth.
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation.
- Enhanced supplier relationships through regular communication and collaborative problem-solving efforts.
- Fostered positive work atmosphere by acting and communicating collaboratively with customers.
- Mentored junior team members in category management best practices, contributing to a high-performing and collaborative work environment.
- Increased overall category sales by developing and executing strategic merchandising plans.
Group Manager Cabinet Ready Meat
Countdown Supermarket
03.2005 - 06.2006
- Optimized resource allocation by identifying underutilized assets and reallocating them effectively within the organization.
- Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
- Drove organizational change initiatives that resulted in streamlined operations, improved employee morale, and increased efficiencies throughout the group.
- Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
- Collaborated with other group managers to develop best practices for operational efficiency across departments.
- Supported staff with developing professional skills and abilities, uplifting team performance.
Group Manager Meat Sea Food Service Deli
Woolworths New Zealand
03.2002 - 11.2005
- Optimized resource allocation by identifying underutilized assets and reallocating them effectively within the organization.
- Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
- Drove organizational change initiatives that resulted in streamlined operations, improved employee morale, and increased efficiencies throughout the group.
- Championed a culture of continuous improvement within the department, encouraging innovation and creative problem-solving among staff members.
- Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
- Implemented training programs to improve staff skillsets, enhancing overall productivity and job satisfaction.
- Led cross-functional teams to achieve project milestones, ensuring timely completion and adherence to budget constraints.
- Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.
- Collaborated with other group managers to develop best practices for operational efficiency across departments.
- Supported staff with developing professional skills and abilities, uplifting team performance.
Head Butcher
Countdown Supermarket
01.1999 - 12.2002
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
- Increased team productivity through effective delegation of tasks based on individual strengths and areas of expertise.
Butchery Manager
Woolworths New Zealand
07.2001 - 03.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Butchery Manager
Write Price Hastings
08.1996 - 07.1999
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
Head Butcher
Elite Meats
10.1992 - 08.1996
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
- Generated repeat business by building rapport with customers through personalized service and attention to detail.
- Provided exceptional service to customers, answering questions, offering recommendations, and fulfilling special orders.
- Enhanced customer satisfaction by providing expert knowledge on meat selection and preparation techniques.
- Reduced waste by implementing proper inventory management and ordering procedures.
Education
High School Diploma -
ST Thomas of Canterbury College
09.1983
Skills
- Business development and planning
- Customer Service
- Relationship building and management
- Client Relationship Building
- New Business Development
- Relationship building and rapport
- Goals and performance
- Relationship Building
- Promotional planning
Timeline
Business Development Manager NZ
Antap International
03.2023 - Current
Business Development Manager
Woolworths NZ
07.2020 - 02.2023
Category Manager
Woolworths Supermarket
06.2006 - 07.2020
Group Manager Cabinet Ready Meat
Countdown Supermarket
03.2005 - 06.2006
Group Manager Meat Sea Food Service Deli
Woolworths New Zealand
03.2002 - 11.2005
Butchery Manager
Woolworths New Zealand
07.2001 - 03.2002
Head Butcher
Countdown Supermarket
01.1999 - 12.2002
Butchery Manager
Write Price Hastings
08.1996 - 07.1999
Head Butcher
Elite Meats
10.1992 - 08.1996
High School Diploma -
ST Thomas of Canterbury College
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