TIM KONARA
Auckland,New Zealand
Summary
Hotel manager with 20 years of experience in hospitality, focusing on room division, food and beverage, and business development. Proven track record in executing successful hotel operations, enhancing revenue growth, and managing effective campaigns. Expertise in team development and project management, consistently achieving high-quality customer experiences and operational efficiencies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
WORX Real Estate
Manukau
01.2025 - Current
- Lead company-wide marketing, sales, and brand strategies across a growing real estate and property management portfolio.
- Oversee advertising campaigns, digital channel optimisation, CRM workflows, and customer engagement pathways.
- Manage strategic relationships with developers, investors, and industry partners.
- Support the launch and marketing of new developments, multi-unit projects, and large-scale property conversions.
- Utilise performance analytics and market intelligence to guide pricing, positioning, and campaign direction.
Licensed Real Estate Salesperson
Worx Real Estate
Manukau
01.2020 - Current
- Manage end-to-end marketing campaigns including Trade Me, digital ads, social media strategy, and collateral development.
- Conduct market analysis, prepare appraisal reports, and deliver tailored marketing plans to vendors.
- Build strong networks with buyers, sellers, developers, and investors.
- Provide strategic advice based on deep knowledge of Auckland market behaviour.
Hotel Manager
Roomie Apartments & Arluxia Boutique Hotel
7 Lyarad Street , Avondale
06.2021 - 06.2025
- Delivered revenue management strategies using forecasting, demand analysis, and market insights.
- Built and maintained strong business relationships with corporate clients, travel agencies, and strategic partners.
- Managed daily hotel operations to ensure exceptional guest experiences.
- Supervised staff training and development programs for improved service standards.
- Developed marketing strategies to attract new guests and enhance brand visibility.
- Oversaw budget management and expense control for operational efficiency.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Maintained high standards of quality control, hygiene, health and safety.
- Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.
- Developed and enforced operational policies and procedures to improve overall efficiency.
- Evaluated job performance of staff members on an ongoing basis using established criteria.
Room Division & Business Development Manager
Auckland Rose Park Hotel
Parnell
05.2012 - 01.2020
- Managed the daily operation of front desk, housekeeping, and guest services.
- Coordinated room assignments and housekeeping schedules for optimal efficiency.
- Oversaw staff training programs to enhance customer service skills and performance.
- Analyzed guest feedback to improve services and enhance overall satisfaction levels.
- Negotiated contracts with vendors and suppliers providing goods or services used by the Rooms Division department.
- Assisted with front desk operations during busy seasons including check-ins, check-outs, reservations and payment collections.
- Developed strategic partnerships to enhance market presence and brand visibility.
- Managed sales pipeline to ensure timely follow-up on potential leads.
- Established new customer accounts using negotiation and sales closing abilities.
Education
Diploma Level 5 - Hospitality Management
PBRS – Professional Business & Restaurant School
AUCKLANDDiploma - Hospitality Management
SLITHM – Sri Lanka Institute of Tourism & Hotel Management
Sri LankaReal Estate -
Unitec Institute of Technology
Auckland, NZ12.2020
Skills
- Revenue management
- Guest experience enhancement
- Staff training and development
- Operational budgeting
- Customer relationship management
- Contract negotiation
- Team leadership
- Problem solving
- Training and mentoring
- Brand management
- Marketing
- Problem-solving abilities
- Relationship building
- Business development
References
Available on request.
Certification
Duty manager licence
Affiliations
Cricket - Ellerslie Cricket Club
Timeline
Chief Executive Officer
WORX Real Estate
01.2025 - Current
Hotel Manager
Roomie Apartments & Arluxia Boutique Hotel
06.2021 - 06.2025
Licensed Real Estate Salesperson
Worx Real Estate
01.2020 - Current
Room Division & Business Development Manager
Auckland Rose Park Hotel
05.2012 - 01.2020
Diploma Level 5 - Hospitality Management
PBRS – Professional Business & Restaurant School
Diploma - Hospitality Management
SLITHM – Sri Lanka Institute of Tourism & Hotel Management
Real Estate -
Unitec Institute of Technology