Summary
Overview
Work History
Education
References
Timeline
Generic

SAFIYA SHARIF

Hamilton

Summary

Passionate and customer-centric, I bring a dynamic background in retail, thriving on the frontline of customer service. My commitment lies in not just meeting but exceeding expectations and consistently elevating service standards. I'm dedicated to enhancing experiences, driving satisfaction, and contributing to the triumph of any venture. My enthusiasm for quality optimization and fostering genuine connections fuels my drive for success within any role.

Overview

6
6
years of professional experience

Work History

Customer Service & Stakeholder Rep

Waikato Regional Council
03.2023 - 11.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Strong proficiency in operating systems
  • Contributed to team success by consistently meeting or exceeding performance targets.

Administration Assistant

Mumtaz
12.2022 - 02.2023
  • Managed multiple tasks and met time-sensitive deadlines.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.

Retail Assistant

Countdown
11.2021 - 12.2022
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

VOLUNTEER

SOMALI ORGANISATION
01.2018 - 10.2021
  • Volunteered with groups and organisations to help make measurable differences for program recipients.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.

BABYSITTER

HALIMA NOOR
02.2020 - 05.2020
  • Communicated positively with children and guardians.
  • Established and maintained safe play environment for children.
  • Played games, worked on puzzles and read books to young children.

EARLY CHILDCARE ASSISTANT

MINI MIRACLES EDUCARE
12.2018 - 12.2018
  • Helping kids with activities such as writing, painting, and drawing
  • Answering phones and cleaning play areas
  • Supervision of children in care to protect them from hazard or harm

Education

Bachelor Of Occupational Therapy -

Otago Polytechnic
Hamilton
02.2023

References

REFERENCES WILL BE PROVIDED UPON REQUEST

Timeline

Customer Service & Stakeholder Rep

Waikato Regional Council
03.2023 - 11.2023

Administration Assistant

Mumtaz
12.2022 - 02.2023

Retail Assistant

Countdown
11.2021 - 12.2022

BABYSITTER

HALIMA NOOR
02.2020 - 05.2020

EARLY CHILDCARE ASSISTANT

MINI MIRACLES EDUCARE
12.2018 - 12.2018

VOLUNTEER

SOMALI ORGANISATION
01.2018 - 10.2021

Bachelor Of Occupational Therapy -

Otago Polytechnic

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SAFIYA SHARIF