Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Timmie Savea-Taylor

Feilding,Manawatu

Summary

High-energy Office Administrator with excellent customer service and organisational skills. Talented problem solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling customers' requests. Professional and welcoming in creating an upbeat work environment.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Office Administraion

Transport Maintenence Manawatu
01.2023 - Current
  • Booking and prioritising WOFs and repair work.
  • Establishing a great relationship with customers.
  • Implement an effective filing system for documents and records.
  • Prepare and send invoices
  • Developed strong working relationships with vendors.

Bar Duty Manager

Feilding United Football Club
04.2021 - Current
  • Volunteer running of the bar and kitchen at our local Football Club.
  • Greeting and serving customers
  • Preparing Food
  • Money handling and cashing up.

Retail Assistant

Unichem Pharmacy
03.2017 - 01.2023
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Managed inventory with accuracy, ensuring optimal product levels and minimising stock discrepancies.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.

Store Manager

Wild Pair Ltd
07.2009 - 07.2013
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximised sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Organised special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Retail Assistant

Unichem Pharmacy
02.2003 - 06.2009
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Managed inventory with accuracy, ensuring optimal product levels and minimising stock discrepancies.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.

Education

Freyberg High School
Palmerston North, NZ

Skills

  • Problem Solving
  • Time Management
  • Communication
  • Vendor Relations
  • Customer Service
  • Record Keeping
  • Workload Prioritisation

Languages

English
Samoan
Native or Bilingual

Certification

Bar licence

Affiliations

  • Walking
  • Cheering on my kids sports
  • Music
  • Cleaning
  • Spending time with family and friends

References

References available upon request.

Timeline

Office Administraion

Transport Maintenence Manawatu
01.2023 - Current

Bar Duty Manager

Feilding United Football Club
04.2021 - Current

Retail Assistant

Unichem Pharmacy
03.2017 - 01.2023

Store Manager

Wild Pair Ltd
07.2009 - 07.2013

Retail Assistant

Unichem Pharmacy
02.2003 - 06.2009

Freyberg High School

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Timmie Savea-Taylor