Summary
Overview
Work History
Skills
References
Timeline
Generic

Tina Cornes

Hamilton,Waikato

Summary

Supportive Accounting Assistant known for taking initiative to maintain best-in-class accounting services. Proven history of helping modernize offices while maintaining financial recordkeeping.

Customer service. Resourceful professional highly skilled in customer service and building lasting relationships. Team player offering dynamic personality and extensive background in data entry, telephone support and records oversight. Customer Service Administrator with high level of expertise in technology sector.

Overview

13
13
years of professional experience

Work History

Service Administrator

Select Alarms
Hamilton, Hamilton
10.2020 - 08.2024
  • Tracked progress of ongoing projects using project management software tools.
  • Scheduled customer appointments for the service team according to established procedures.
  • Ensured compliance with applicable laws and regulations related to service operations.
  • Answered incoming calls from customers regarding technical inquiries and services.
  • Provided administrative support to service team by preparing and maintaining records, documents, and reports.
  • Assisted customers with their inquiries in a professional manner.
  • Performed data entry tasks into various databases including customer contact information.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Answered phones for main switchboard to assist operator and facilitate smooth communications.
  • Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.

Accounts Administrator

AP Group
Hamilton, Hamilton
09.2018 - 07.2020
  • Managed accounts receivable and payable activities, including invoicing, payments, collections and reconciliations.
  • Matched orders with invoices and recorded required information.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.

Account Administrator

Epilepsy NZ
Hamilton, Hamilton
03.2011 - 07.2018
  • Managed accounts receivable and payable activities, including invoicing, payments, collections and reconciliations.
  • Performed daily reconciliation of accounts, ensuring accuracy and completeness of information.
  • Assisted in the preparation of monthly financial reports for management review.
  • Investigated discrepancies between actual and expected results in financial records.
  • Ensured compliance with all relevant regulations, laws, and policies governing accounts.
  • Coordinated with external auditors during annual audit reviews.
  • Maintained accurate records of transactions within assigned accounts.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Performed bookkeeping and accounting consulting services.
  • Prepared and processed payroll.

Skills

  • Payroll Processing
  • Cost accounting
  • Invoice Processing
  • Financial statement preparation
  • Audit Support
  • Bank Reconciliation
  • Account Reconciliation
  • Accounts Payable
  • Data Entry
  • Multitasking
  • Reliability
  • Attention to Detail
  • Written Communication
  • Interpersonal Skills
  • Payroll Preparation and Processing
  • Teamwork and Collaboration
  • Bookkeeping Support
  • Excellent Communication

References

References available upon request.

Timeline

Service Administrator

Select Alarms
10.2020 - 08.2024

Accounts Administrator

AP Group
09.2018 - 07.2020

Account Administrator

Epilepsy NZ
03.2011 - 07.2018

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Tina Cornes