Tina Demanser
Lower Hutt ,Wellington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Senior Retail Assistant
Dollarkings
04.2022 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Associate
Petes Emporium
05.2019 - 12.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Naenae College
Lower Hutt, WGNSkills
- Store operations
- Cash handling proficiency
- Loss prevention strategies
- Multitasking and Prioritizing
- Decision-Making
- Customer Service Management
- Superior Work Ethic
- Handling Complaints
- Adaptable to Changing Demands
- Flexible Work Schedule
- Problem Anticipation and Resolution
- POS Terminal Operation
Timeline
Senior Retail Assistant
Dollarkings
04.2022 - 10.2023
Retail Sales Associate
Petes Emporium
05.2019 - 12.2021
Naenae College