Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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TINA FAAITU

Christchurch,CAN

Summary

Versatile Customer Support Specialist with proven history of exceeding customer expectations. Reduced customer dissatisfaction through effective communication and focused problem-solving. Committed to continuous learning and contributing positively to team dynamics.

Overview

1
1
year of post-secondary education
6
6
years of professional experience

Work History

Customer Representative

WAREHOUSE EASTGATE
Christchurch
11.2018 - 02.2019
  • Provide friendly and effective customer Representative
  • Responsible for organizing online orders
  • Processing orders
  • Restocking shelves

Pick Packer

SORTED LOGISTICS
Christchurch
04.2018 - 09.2018
  • Picking orders and scanning using RJ guns
  • Database Entry
  • Packing and Stacking items on pallets, wrapping and prepping them for delivery

Machine Operator

TALLEYS
Ashburton
03.2016 - 02.2017
  • Operating machines to fulfill production orders (machines that make fries from different kinds of potatoes)
  • Machine maintenance & Settings
  • General Factory Hand where required

Factory Hand

WEBSTAR
Auckland
02.2013 - 08.2015
  • Assisted in production of glossy magazines
  • Operated machines to efficiently fulfill production orders
  • Demonstrated strong attention to detail in all tasks performed
  • Collaborated effectively as a team player to achieve common goals

Education

New Zealand Certificate in Supporting Individuals with Specific Disability Level 4 -

Certificate in The Faculty of Education - Foundation Year

National University of Samoa
Apia, Samoa
02.2010 - 12.2010

Graduation Certificate - Entrance to the National University of Samoa

Samoa College School
Apia, Samoa

Graduation Certificate -

Mulifanua, Primary School
Apia, Samoa

Skills

  • Customer Service
  • Sales Support
  • Order Processing
  • Conflict Resolution
  • Teamwork
  • Punctuality

Hobbies and Interests

I am a very active person and enjoy watching rugby with my family during spare time and helping elderly people in our community. I love going watching my son's rugby every Saturday. I also love going to church with my family.

Languages

  • English
  • Samoan

Timeline

Customer Representative

WAREHOUSE EASTGATE
11.2018 - 02.2019

Pick Packer

SORTED LOGISTICS
04.2018 - 09.2018

Machine Operator

TALLEYS
03.2016 - 02.2017

Factory Hand

WEBSTAR
02.2013 - 08.2015

Certificate in The Faculty of Education - Foundation Year

National University of Samoa
02.2010 - 12.2010

New Zealand Certificate in Supporting Individuals with Specific Disability Level 4 -

Graduation Certificate - Entrance to the National University of Samoa

Samoa College School

Graduation Certificate -

Mulifanua, Primary School
TINA FAAITU