Tina Gorrie
Picton
Summary
A motivated and personable self-employed business owner with over five years’ experience delivering high-quality customer service and building strong client relationships. Skilled in managing client expectations, maintaining long-term customer relationships, and working independently in fast-paced environments. Confident communicating with people from all backgrounds and committed to providing reliable, professional service. Highly organised, adaptable, and eager to further develop a career in sales and account management.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Cleaner/Business Owner
Self Employed
Marlborough
02.2021 - Current
- Managed and maintained a portfolio of regular residential and commercial clients
- Developed strong long-term customer relationships through reliable and professional service
- Coordinated scheduling, quotations, invoicing, and daily operations to ensure efficient workflow
- Secured repeat business and referrals by fostering customer satisfaction through effective communication
- Worked closely with homeowners, businesses, and tradespeople in a variety of environments
- Upheld high standards of presentation, organisation, and time management to enhance service delivery
- Adapted services to meet varying customer requirements and expectations
Sales Assistant
Noel Leeming
Marlborough
04.2008 - 01.2010
- Guided customers in product selection and completed sales transactions
- Provided exceptional customer service in fast-paced retail environment
- Built rapport with customers and responded to enquiries
- Worked collaboratively within a team environment
- Collaborated with team members to achieve store sales targets and goals.
- Responded to incoming calls, offering detailed information on store, products, and services
Pharmacy Assistant
Queen Charlotte pharmacy
Marlborough
09.2005 - 03.2007
- Delivered customer service by answering inquiries promptly
- Assisted customers with enquiries and front-counter service
- Maintained professional and confidential customer interactions
- Supported day-to-day pharmacy operations
- Demonstrated attention to detail and reliability
Education
Level 4 - Social Services
Te Wānanga O Aotearoa
01.2010 - 01.2012
Skills
- Customer relationship management
- Time management
- Scheduling coordination
- Operational efficiency
- Budgets and quotations
- Attention to detail
- Rapport building
- Professionalism
Timeline
Cleaner/Business Owner
Self Employed
02.2021 - Current
Level 4 - Social Services
Te Wānanga O Aotearoa
01.2010 - 01.2012
Sales Assistant
Noel Leeming
04.2008 - 01.2010
Pharmacy Assistant
Queen Charlotte pharmacy
09.2005 - 03.2007