Summary
Overview
Work History
Education
Skills
Timeline
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Tina Nguyen

Summary

PERSONAL STATEMENT: I was born in Vietnam and lived there since September 2014 then moved to New Zealand to further my education. I can speak two languages English is one and Vietnamese being my main language. I have a strong oral and written communication skills that I believe it help a lot in my job. I was graduated diploma degree in Hospitality. Now, I already have a permanent resident visa that allows me to working long term. I am hard working person and I am the one who will go the extra mile to finish a project as the best it could be. From what I learn at school and the experience that I got, I believe I am able to deliver good attitude to what I am doing. To what I have got during my current job and previous experiences in hospitality industry, when it comes to me, customer will leaving with a smile on their face.

Overview

4
4
years of professional experience

Work History

Sample Reception

Eurofins
02.2024 - Current
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Manager

Saigon Mama
09.2022 - 11.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Lab Technician

Assure Quality
06.2022 - 09.2022
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Monitored testing procedures to meet criteria and maintain quality control.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.

Food and Beverage Attendant

Hilton Hotels Corporation
08.2021 - 02.2022
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Crew Member

Carl's Jr
03.2021 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Diploma In Hospitality Management Level 6 -

NZMA
Sylvia Park
2020

Level 3 -

Papatoetoe High School
Papatoetoe, AUK
2018

Skills

  • People skills: I have good people skills I think this because I have a good relationship with different culture and have a good relationship with colleague
  • Teamwork
  • Time management: I always planning and setting my daily, weekly work to achieve it in the best way
  • Guest Services
  • Attention to Detail
  • Problem-Solving
  • Clear Communication
  • Decision-Making
  • Teamwork and Collaboration
  • Team Leadership
  • Time Management
  • Computer skills
  • Problem resolution
  • Verbal communication

Timeline

Sample Reception

Eurofins
02.2024 - Current

Manager

Saigon Mama
09.2022 - 11.2023

Lab Technician

Assure Quality
06.2022 - 09.2022

Food and Beverage Attendant

Hilton Hotels Corporation
08.2021 - 02.2022

Crew Member

Carl's Jr
03.2021 - 02.2022

Diploma In Hospitality Management Level 6 -

NZMA

Level 3 -

Papatoetoe High School

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Tina Nguyen