Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tina Pleydell

Te Kuiti

Summary

I’m a highly organised and detailed Insurance Logistics & Quality

Coordinator with two years of experience. Im a Quality professional committed to maintaining high standards and achieving results. Expertise in improving operational processes and ensuring compliance with regulatory requirements. Known for strong team collaboration and adaptability to changing needs. Im Adept at Coordinating with cross-functional teams, analysing data, and implementing strategic solutions to meet organisational goals. I pride myself at fostering positive relationships with clients which involves working with landlords and property managers also and colleagues.

I have over a decade of experience

in early childhood education, bar management, and commercial

cleaning. Demonstrated an ability to manage diverse responsibilities, develop and implement programs, and maintain high standards of service and trust. Adept at fostering positive relationships

Overview

27
27
years of professional experience
1
1
Certification

Work History

Logistics & Quality Coordinator

Gallagher Bassett NZ Ltd
01.2023 - 12.2024
  • Insurance triage involves the first assessment and prioritisation of insurance claims or risks to determine the appropriate level of response and resources required
  • This process is crucial in managing claims efficiently and ensuring that urgent and high-priority cases receive immediate attention
  • Here are the key components of insurance triage:
  • Initial Assessment: Evaluating the severity and complexity of the claim or risk
  • This involves gathering preliminary information to understand the nature of the incident or exposure
  • Prioritisation: Categorising claims or risks based on urgency and potential impact
  • High-priority cases, such as those involving significant pecuniary loss or severe injuries, are addressed first
  • Resource Allocation: Assigning the proper resources, such as adjusters, investigators, or risk management professionals, to manage the claim or risk effectively
  • Documentation: Recording all relevant information and actions taken during the triage process to ensure transparency and ease further handling of the case
  • Communication: Keeping all stakeholders informed about the status and next steps
  • This includes notifying clients, claimants, and internal teams about the prioritization and expected timelines
  • 6
  • Follow-Up: Checking the progress of high-priority cases to ensure they are resolved promptly and efficiently
  • Insurance triage helps streamline the claims process, reduce response times, and improve overall customer satisfaction by ensuring that critical issues are addressed promptly and effectively
  • Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
  • Assisted with quality control audits.

Early Childhood Teacher

Kids Club / Auckland City Les Mills
09.2009 - 05.2022
  • An early childhood teacher plays a crucial role in the development and education of young children, typically from birth to age eight
  • Their responsibilities encompass a wide range of activities aimed at fostering the cognitive, emotional, social, and physical development of children during their formative years
  • Here are the key duties and responsibilities of an early childhood teacher:
  • Curriculum Planning and Implementation: Develop and implement age-appropriate lesson plans and educational activities
  • Use a variety of teaching methods, including play, storytelling, arts and crafts, and interactive activities, to engage children and facilitate learning
  • Child Development: Monitor and assess the developmental progress of each child
  • Identify and address any developmental delays or special needs, working with specialists if necessary
  • Foster a positive and nurturing environment that supports emotional and social development
  • Classroom Management: Create a safe, clean, and stimulating classroom environment
  • Establish and enforce rules and routines to support order and promote positive behaviour
  • Manage classroom resources and materials effectively
  • Parental Communication and Involvement: Communicate regularly with parents or guardians about their child's progress, behaviour, and any concerns
  • Encourage parental involvement in classroom activities and their child's education
  • Professional Development: Stay updated with the latest research and best practices in early childhood education
  • Attend workshops, training sessions, and conferences to enhance teaching skills and knowledge
  • Health and Safety: Ensure the health and safety of children by following proper hygiene practices and safety protocols
  • Administer basic first aid when necessary and handle emergencies appropriately
  • Individualized Attention: Provide individualized attention and support to each child, recognizing their unique needs and learning styles
  • Encourage and support children in developing self-confidence and independence
  • Collaboration: Collaborate with other teachers, staff, and administrators to create a cohesive educational experience
  • Participate in team meetings and contribute to the development of the overall educational program
  • Documentation and Reporting: Maintain correct records of each child's progress, behaviour, and any incidents
  • Prepare reports and assessments for parents, administrators, and other stakeholders
  • Cultural Sensitivity: Respect and incorporate the diverse cultural backgrounds of children and their families into the classroom environment and curriculum
  • Early childhood teachers play a pivotal role in laying the foundation for lifelong learning and development
  • Their work not only affects the academic readiness of children but also their social skills, emotional well-being, and overall growth

Early Childhood Teacher

The Natural Learning Centre
06.2002 - 08.2006

June 2002 - August 2006
Developed and implemented individualized learning plans for
each student in my care.
Established a safe and stimulating environment for children to
thrive.
Coordinated with parents and sta􀃬 to ensure the educational
and developmental needs of each student were met.
Developed and implemented age-appropriate activities that
promoted learning and development.
Assisted in creating lesson plans and activities to reinforce
positive behavior in children.
Assessed and evaluated student progress to ensure they were
meeting developmental goals.
E􀃬ectively communicated with parents and sta􀃬 regarding
student progress and any related issues.
Assisted in the planning, organizing, and implementation of
educational activities.
Facilitated the use of technology in the classroom to promote
learning and engagement

Bar Manager

Red Sox Cafe and Bar
02.1999 - 11.2000
  • Managed bar operations, including staff rosters and inventory orders
  • Organized and supervised staff schedules to ensure efficient service
  • Consulted with company representatives to maintain stock and service quality

Commercial Cleaner

Superior Property Services
09.1997 - 06.2000
  • Conducted commercial cleaning for various companies, including corporate offices
  • Maintained high standards of cleanliness and trustworthiness
  • Ensured client satisfaction through meticulous diligence

Education

Bachelor of Education - Early Childhood Education

New Zealand Tertiary College
Auckland
01.2011

Degree Continuation -

New Zealand Tertiary College
Auckland
01.2009

Teaching Certificate -

New Zealand Tertiary College
Auckland, AUK
01.2007

Skills

  • Logistics Management
  • Quality Assurance
  • Data Analysis
  • Customer Service
  • Project Management
  • Team Coordination
  • Client Relationship Management
  • Program Development and Implementation
  • Staff Management and Scheduling
  • Trustworthiness and Reliability
  • Strong Communication and People Skills
  • Adaptability and Multitasking

Certification

  • Bachelor of Education
  • Degree
  • Teaching Certificate

References

Jessi Dasler , Operations Manager
0278608944
Tim Allan , Project Management & Loss Adjusting

021 305 937
Samantha Marks (Callinan), ECE Teacher
02102618854
Josie Wall , Works in MOE
021733591
Jemma Lea Matson , Gallagher Bassett

Timeline

Logistics & Quality Coordinator

Gallagher Bassett NZ Ltd
01.2023 - 12.2024

Early Childhood Teacher

Kids Club / Auckland City Les Mills
09.2009 - 05.2022

Early Childhood Teacher

The Natural Learning Centre
06.2002 - 08.2006

Bar Manager

Red Sox Cafe and Bar
02.1999 - 11.2000

Commercial Cleaner

Superior Property Services
09.1997 - 06.2000

Bachelor of Education - Early Childhood Education

New Zealand Tertiary College
  • Bachelor of Education
  • Degree
  • Teaching Certificate

Degree Continuation -

New Zealand Tertiary College

Teaching Certificate -

New Zealand Tertiary College
Tina Pleydell