Tina Walker
Pukehangi, Rotorua,BOP
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs.
Wide rang of knowledge, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure Case Manager position with MSD.
Overview
23
23
years of professional experience
Work History
Auditor
Informed Sources NZ Ltd
05.2023 - Current
- Provided detailed documentation on audit findings, in app.
- Ensured promotion compliance requirements by performing monthly audits and industry standards.
- Engage with the Mobil assistant in charge, go through Non complying signage & get it signed off.
- Submit completed Audit via App to Informed Sources Ltd.
Butcher
Mad Butcher Chatwell
03.2020 - 03.2021
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Received and inspected meat deliveries to verify quality and safety of products.
- Placed orders for supplies and raw materials to keep necessary items available.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- De-boned and ground meat to prepare cuts and portions for sale.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Cut meats to customer specifications and answered questions about specialty products.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Exhibited exceptional knowledge of various cooking methods when advising customers on how best to prepare their chosen cuts.
- Resolved delivery discrepancies to maintain accurate stock and finances.
- Reduced wait time for customers through efficient multitasking during peak hours.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
Support Worker
Health Vision Auckland
11.2011 - 03.2014
- Enhanced quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well being.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
Meat Processing Laborer
Auckland Meat Processors
10.2008 - 08.2010
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
Butcher
Retail Meat Services Limited
08.2006 - 10.2008
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Butchery & Seafood Manager
Progessive Enterprise
06.2005 - 08.2007
- Prepared and placed seafood & Meat cuts and products in display counter to appeal to customers.
- Wrapped, weighed, labeled and priced cuts of seafood.
Assistant Butchery Manager
Progressive Enterprises Ltd
01.2001 - 06.2005
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Certificate in Food Safety - Food Handler Training 1 & FST Unit Standard 168
The Burwater Pacific Group
NZ School Of Food Hygiene LTD02.2002
Trade Certificate & Completion of Apprenticeship - Meat Retailing
Manukau Ploytechnic
Manukau, NZ08.1997
New Zealand Qualifications Frame Work - NZ Certificate in Horticulture Level 3
Land Based Training
Manukau, NZ07.2017
NZQA National Certificate - Community Support Services Level 2
Business & Management Education & Training Service
Manukau, NZ12.2011
Skills
- Compliance standards
- Food safety knowledge
- Customer Service
- Emotional Support
- Health and safety awareness
Audit reporting
- Confidentiality and Privacy
- Customer Focus
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Team Leadership
Work References
INFORMED SOURCES NZ LTD
Fiona May (09) 974 2151
Operations Manager.
Email : fmay@informedsources.co.nz
INFORMED SOURCES NZ LTD
Wendy Simpson 021 562824
Client Manager
Email: wsimpson@informedsources.co.nz
Timeline
Auditor
Informed Sources NZ Ltd
05.2023 - Current
Butcher
Mad Butcher Chatwell
03.2020 - 03.2021
Support Worker
Health Vision Auckland
11.2011 - 03.2014
Meat Processing Laborer
Auckland Meat Processors
10.2008 - 08.2010
Butcher
Retail Meat Services Limited
08.2006 - 10.2008
Butchery & Seafood Manager
Progessive Enterprise
06.2005 - 08.2007
Assistant Butchery Manager
Progressive Enterprises Ltd
01.2001 - 06.2005
Certificate in Food Safety - Food Handler Training 1 & FST Unit Standard 168
The Burwater Pacific Group
Trade Certificate & Completion of Apprenticeship - Meat Retailing
Manukau Ploytechnic
New Zealand Qualifications Frame Work - NZ Certificate in Horticulture Level 3
Land Based Training
NZQA National Certificate - Community Support Services Level 2
Business & Management Education & Training Service
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