Summary
Overview
Work History
Skills
Timeline
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Tinaka Bowden

Rotorua,BOP

Summary

Proven to excel in fast-paced environments, I significantly improved facility hygiene at Trevelyans Pack N Cool LTD by implementing efficient cleaning methods and fostering teamwork. My ability to multitask and communicate clearly enhanced guest satisfaction at Wyndham Resorts, consistently exceeding room inspection scores. Skilled in workplace cleanliness and maintaining equipment, I thrive under pressure, achieving notable results.

Overview

11
11
years of professional experience

Work History

Trevelyans Pack N Cool LTD

James Trevelyan
  • Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
  • Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
  • Collaborated closely with team members to complete large-scale cleaning projects within established deadlines.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a safe working environment by promptly addressing spills.
  • Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.

Housekeeping Room Attendant

Wyndham Resorts
02.2013 - 03.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.

Skills

  • Maintaining equipment
  • Fast-Paced Environment
  • Following Instructions
  • Workplace Cleanliness
  • Food Safety Regulations
  • Work Well Under Pressure
  • Multitasking Abilities
  • Clear Communication

Timeline

Housekeeping Room Attendant

Wyndham Resorts
02.2013 - 03.2024

Trevelyans Pack N Cool LTD

James Trevelyan

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Tinaka Bowden