Tinaka Maxwell

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am hardworking with customer service, multitasking and time management abilities.

02041428203

• 01/01/20, Cook/Kitchen Hand, Waitara Town & Country, Operated deep fryer & Grill, Food prep, General cleaning of Kitchen
• 01/01/16, Kitchen Hand, OCS New Plymouth, Cash handling, Customer service, Operating the deep fryer, Baking, Making Burgers and cabinet food, Food prep, Dishes and general cleaning
• 01/01/11, Direct Marketing, HRV New Plymouth, Monthly Revenue-Achieve / exceed quota targets., Sales strategies – Develops effective and specific territory plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization., Trusted advisor – Establishes relationships based on knowledge and customer requirements and commitment to value. Builds a foundation on which to harvest future business opportunities., Advance and close sales opportunities – through the successful execution of the sales strategy and roadmap. Collaborate with and support other call centre and marketing team on negotiation of close strategy and contracting., Support all marketing promotions and events in the given area for sales., Understand HRV sales models., Work independently and actively to develop sophistication in sales and negotiation skills, Calling potential clients to advise them of sales and promotions.
• 01/01/09, Bartender/Waitress, The Devon Hotel New Plymouth, Working as part of a team that includes managers, hosts and bartenders., Responsible for welcoming guests to the restaurant and promoting the food and beverage menu whilst serving/delivering food and drinks to guests., Delivering outstanding food and beverage service to customers., Greeting all guests, using the guests’ name as often as possible., Taking orders from guests and offering advice on the menu., Giving guests an accurate bill then taking payment from them in cash or credit cards., Ensuring the Cashier Tally Sheets are accurate and any discrepancies are noted and signed by a supervisor., Adhering to all Licensing Laws, Weights and Measure Acts., Keeping the Place of Work and surrounding area clean and organized at all times.
• 01/01/09, Shop Assistant, Frankly Park Post & Lotto, New Plymouth, Delivering exceptional customer service., Cash handling and knowing the cash register system., Product knowledge for customers postage needs all over the world.
• 01/01/08, Account Representative for Sky Television, MCL Group New Plymouth, Exceptional cold calling skills, to sign up potential new customers over the phone., Upselling sales by offering deals to the potential new customer., Booking appointments, Which involved booking times with customers and organising the contractor to be on-site to install., Customer services skills over the phone.
• 01/01/08, Bartender/Front of house, Breakers Bar & Cafe, New Plymouth, Delivering customer service to a high standard., Taking customer’s orders which includes being accurate in customers needs., Attending to the tables throughout the customers dining experience to make sure their needs were being met.
• 01/01/01, Caregiving/Cleaning, Norfolk Lodge Rest Home, Waitara, Doing day to day cares for the elderly including feeding, bathing and distributing medications., Cleaning & laundry, Being good company to the elderly and making sure they were comfortable and happy.

• Date of Birth: 09/04/75
• Nationality: New Zealand Maori

• Jason Olsson, 0276328042
• Brooke Phelan, 0273096617
• Stu Young, 0226179969

• NZ Certificate in Culinary Arts Level 3
• NZ Certificate in Art & Creativity Level 3