Tina Marie Wallace
Shift manager
3 Spring Street,Foxton
Summary
Dynamic professional with a proven track record at Johnny Bostocks, excelling in equipment operation and safety protocol adherence. Recognized for innovative contributions that enhanced team performance and developed effective grading rubrics. Adept at managing time efficiently while collaborating with diverse teams to achieve outstanding results.
Overview
35
35
years of professional experience
Work History
Shift Manager
Parkbell ltd
Palmerston north, Palmerston
11.2021 - Current
- Supervised daily operations and ensured adherence to company policies.
- Trained and mentored staff on best practices and safety procedures.
- Facilitated communication between team members and management for smooth operations.
- Resolved customer inquiries and complaints in a timely manner.
- Monitored performance metrics to maintain high service standards during shifts.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Communicated with other shift managers to facilitate continuum of customer service.
- Enforced safety standards throughout the store including proper use of equipment.
- Responded quickly and effectively to emergency situations as they arose.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Resolved conflicts between staff members in a professional manner.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Taught staff upselling techniques to meet revenue targets.
Johnny bostock ltd
Johnny bostocks
Flaxmere , Hastings
02.1999 - 02.2000
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Evaluated student assignments for clarity and adherence to guidelines.
- Assisted in developing grading rubrics for various assignments.
- Communicated with students regarding grading policies and expectations.
- Applied safety protocol and company procedures to prevent injuries and incidents.
- Operated graders, excavators, backhoes and other equipment.
- Started engines and moved throttles, switches and levers to operate machinery.
Kitchen Hand
Bellemys kitchen (parliament buildings
Wellington , Wellington CBD
09.1990 - 06.1994
- Maintained cleanliness and organization of kitchen workspaces.
- Assisted chefs in preparing ingredients for daily menu items.
- Operated kitchen equipment safely and efficiently during food preparation.
- Stocked supplies and ensured availability of necessary kitchen items.
- Supported the training of new kitchen staff on operational procedures.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Received deliveries of food items and stored them properly.
Education
Some College (No Degree) - English Language
Porirua College
Cannons Creek, PoriruaSkills
- Equipment operation
- Grading rubric development
- Safety protocol adherence
- Food preparation
- Time management
- Work as a team
- Work unsupervised
- Management skills
Languages
English
Beginner (A1)
A1
Timeline
Shift Manager
Parkbell ltd
11.2021 - Current
Johnny bostock ltd
Johnny bostocks
02.1999 - 02.2000
Kitchen Hand
Bellemys kitchen (parliament buildings
09.1990 - 06.1994
Some College (No Degree) - English Language
Porirua College