Tina Mere-Te-Rangenga Taurerewa

Whanganui,MWT

Summary

Dynamic cleaning professional with a proven track record at Breadcraft, excelling in customer satisfaction and innovative problem-solving. Skilled in both domestic and commercial cleaning, I leverage advanced technical expertise and strong interpersonal skills to enhance team performance and achieve operational efficiency. Committed to delivering exceptional results and exceeding expectations.

Overview

years of professional experience

Work History

Night Cleaning

PAK n SAVE Kapiti

Paraparaumu , Wellington

06.2024 - 01.2025

Stocked cleaning supplies and materials for efficient use.
Replaced light bulbs as needed.
Performed minor maintenance tasks such as changing filters or lubricating door hinges.
Inspected for any damage or safety hazards before beginning work each night.
Attended regular staff meetings to stay informed of new policies or procedures.
Completed routine maintenance checks, notifying management of needed repairs.
Moved furniture, equipment or supplies manually or with hand trucks.
Stripped, sealed and polished floors.
Steam-cleaned or shampooed carpets.
Monitored building security and safety by locking doors or avoiding hazards.
Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.

Cleaning/Finishing Off Team

Breadcraft

Solway, Wairarapa

02.2022 - 08.2023

Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Utilized various software and tools to streamline processes and optimize performance.
Achieved cost-savings by developing functional solutions to problems.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Recognized by management for providing exceptional customer service.
Conducted testing of software and systems to ensure quality and reliability.

Skills

- Cleaning: Domestic & Commercial cleaning, including end of tenancy cleans

- Packing meat for online NZ, Wholesale & Export customers

- Factory machinery cleaning

References

References available upon request.